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I have a very odd issue where videos are no longer playing for people that are not authenticated to the website but people who are can see the videos. No errors are appearing in the console. I’m a bit stumped.
https://admintoarchitect.com/courses/salesforce-certified-administrator/
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Hello Francis,
I see you are using the Cloudflare Rocket Loader feature. If you use that, then you must not use FV Player setting “Optimize FV Flowplayer JS Loading” which is a default for new FV Player installs: https://foliovision.com/player/settings/optimize-javascript-loading
Please let u know if that was the issue.
If you are using Cloudflare pag loading optimizations, then it’s good idea to not use anything else and that FV Player setting is a page loading optimization. So both should not be enabled at once.
Thanks,
Martin
“Optimize FV Flowplayer JS Loading” is already switched off so it’s not that.
any other ideas? :)
Hello Francis,
Please disable Cloudflare Rocket Loader for a minute and see if that avoids the issue.
Maybe the FV Player script do not load on that page at all.
Does the video play if you put it on a standard page (wp-admin -> Pages)?
Thanks,
Martin
No effect. I actually switched cloudflare into development mode to make sure it was totally off (as much as you can) and hard refreshed and still had the issue.
Hello Francis,
Does the video play if you put it on a standard page (wp-admin -> Pages)?
It seems you are using LearnDash. Are there multiple themes to choose from? Does it play with any other theme?
The worst case scenario is that the LearnDash theme just does not run
wp_footerWordPress action hook for non-logged in users. It’s a standard WordPress plugin hook used by many plugins to output scripts or tracking codes.Thanks,
Martin
