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Progress bar is freezing

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Progress bar is freezing

  • Renato 2 years, 8 months ago
    Avatar photo

    Hello guys,
    I have been using FV Player since September 2015 without any problems. However, I’ve been facing a strange problem lately. All videos play fine, but sometimes the progress bar freezes and becomes unresponsive when I try to move it back and forth, making it impossible for users to move it back to review an explanation, for example. Sometimes refreshing the page makes it work again, sometimes not. I disabled all plugins and the problem still appears. Do you have any idea on how to fix it?

    System info:

    Avada Versions

    Current Version: 7.8.1
    Previous Version: 7.7.0 7.7.1 7.8.0

    WordPress Environment

    Home URL: https://learningbrazilianguitar.com
    Site URL: https://learningbrazilianguitar.com
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    Language: en_US

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    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 256 MB
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    PHP Max Input Vars: 3000
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Viewing 1 replies (of 1 total)
  • Martin 3 years ago

    Hello Renato,

    please upgrade to FV Player Pro 7.5.29 and let us know if that won’t fix the issue. There was a problem with the DRM text when using Firefox which lead to the issue you were describing.

    We are always trying to make our DRM text more resilient, so it goes through some changes even if it looks the same.

    Thanks,
    Martin

Viewing 1 replies (of 1 total)
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