PROBLEM WITH PAYMENT

Csaba F. 5 years, 1 month ago

I renew my license 2 times today after expire the old one. If i go in my account to My license. Only what i see is No activate license. Pls help me. I need license number insret to my WP page fast. Thx

myl-1
myl2-1

Viewing 1 replies (of 1 total)

Juraj Kacaba 5 years ago

Hello Csaba,

Thanks for reaching to us!

Isn’t there a chance that you’ve used different e-mail address during the initial FV Player payment? I can see two renewal payments under info@fcw.SK but no initial FV Player purchase.

If yes, please let us know. We’ll move these two payments to your initial account.

Thanks,
Juraj

Viewing 1 replies (of 1 total)

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