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Problem with controlbar and others

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Problem with controlbar and others

  • Paolo 1 year, 2 months ago

    Hello, from some week we’ve got several problem with fv player on our site.

    1 – On Chrome we can see the control bar only if we make it “always Visible” but this is not ok to us. We would see it only at the passage of the mouse.

    2 – On Safari we can see the control bar but it dosen’t work, anche the video don’t start automatically.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Martin 1 year ago

    Hello Paolo,

    As a troubleshooting step please embed a simple MP4 video like https://video-cdn-public.foliovision.com/Swan-Lake-Reloaded-sd.mp4 and see if these issues still apply.

    Thanks,
    Martin

    Paolo 1 year ago

    It doesen’t work…you can see…

    Paolo 1 year ago

    In the preview FV settings it works…

    Martin 1 year ago

    Hello Paolo,

    I’m not sure what you are referring to. Did you try to upload a screenshot? A link would work too.

    Thanks,
    Martin

    Paolo 1 year ago

    Ok Martin, look at this https://www.quellidelvideo.it/

    With your streaming the situation is the same:

    • With Chrome: the control bar is always visible, i don’t want it, i want it to appear at the passage of the mouse
    • With Safari the video dosen’t start…
    Martin 1 year ago

    Hello Paolo,

    I’m noticing that the player is covered with almost invisible DIV element. It says:

    Slot machine che pagano di più
    …
    Predire roulette
    …
    Gratis giochi slot machine
    …

    That element prevent the player mouse hover from working. That’s why the control bar does not appear if you disable the setting to make it always visible.

    I experienced no issues with video playback in Safari. I used Safari 17.0 and 17.4 on macOS 13.5.1.

    Thanks,
    Martin

Viewing 6 replies - 1 through 6 (of 6 total)
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