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Problem on Multisite

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  • Giovanni P. 9 years ago

    Hi there,
    I have just purchased your pro software and installed on my WordPress multisite, both of them (FV WordPress Flowplayer and FV Player Pro) are Network activated.

    But then I go on the in the site->Settings–>FV WordPress Flowplayer
    And I see 2 messages: FV WordPress Flowplayer is not installed or activated. Please install it and enter your FV Flowplayer license key.

    And right after that: Thank you for purchasing FV Player license! Pro Pack Installed

    Exactly the same in Settings–>FV Player Pro

    What’s wrong???

Viewing 19 replies - 1 through 19 (of 19 total)
  • Martin 9 years ago

    Hello Giovanni,

    please upgrade to FV Player Pro 0.6.3, it should show up in your WP Dashboard shortly. We were not checking the Network Activated plugins, but now we fixed that.

    Thanks,
    Martin

    Giovanni P. 9 years ago

    Thanks with the update it looks good. You should update also the software here in the download page as well.

    Thank you for the fast follow up.

    Now I am trying to setup streaming with Cloudfront, it finds the video but it keeps loading without starting it.
    What could it be?

    Martin 9 years ago

    Hello Giovanni,

    please let us know more details about your setup. Are you using CloudFront signed URLs? Are you using HTTP or a streaming (RTMP) distribution?

    Thanks,
    Martin

    Giovanni P. 9 years ago

    Yes I use Signed url.
    I tried both http and rtmp same result

    Giovanni P. 9 years ago

    Ok it fixed on his own after creating a brand new.

    But I still find it kind of slow compared to S3 streaming I have on other sites.

    Martin 9 years ago

    Hello Giovanni,

    could you please post a URL of your test post so we can check it out?

    Thanks,
    Martin

    Giovanni P. 9 years ago

    Hello Martin,

    my site is, you know, “private” XD ;-))))

    Can I send it to you with a private message?

    Martin 9 years ago

    Hello Giovanni,

    you can post the URL here, we won’t publish it if you don’t want to.

    Thanks,
    Martin

    Giovanni P. 9 years ago

    Thank you Martin!!

    This is the code:
    [fvplayer src="https://....cloudfront.net/movies/....mp4" rtmp="rtmp://....cloudfront.net/cfx/st/" rtmp_path="movies/...mp4"]

    [fvplayer rtmp="rtmp://....cloudfront.net/cfx/st/" rtmp_path="movies/....mp4"]

    We have 2 issues.

    1) If I use just the rtmp the movies don’t play at all in any browser (Safari, Mozilla, Chrome). But the video checker is OK. I know just rtmp should be more secure

    2) And security is the second problem. I would like my videos to NOT be downloadable at a all or at least very difficult. But just with a simple Firefoy extension the video is easily downloadable….
    How to avoid this?

    Thanks let me know

    Martin 9 years ago

    Hello Giovanni,

    I’ll look into this, I see the MP4 link works, however I don’t see any signature appended to the URL. It plays for me in a Chromium. The one that doesn’t play is RTMP.

    Thanks,
    Martin

    Martin 9 years ago

    Hello Giovanni,

    it appears you entered “d3….c.cloudfront.net” for the Access Key ID instead of the actual Access Key ID. Please check our guide (step 5.) to see how to get it:https://foliovision.com/player/serving-private-cloudfront

    Thanks,
    Martin

    Giovanni P. 9 years ago

    Hi Martin,
    sorry for the delay but I didn’t receive a notification this time.

    No it is not like you say I have followed the guide.

    I can send you a screenshot of the settings under Cloudfront (Pro) section (can I email you?)

    They are correct and the proof is that the html distribution works (same access credential) it is just something on the rtmp….

    Martin 9 years ago

    Hello Giovanni,

    we added image upload function to our forums, so if you are logged in you can submit it here.

    Thanks,
    Martin

    Giovanni P. 9 years ago

    Thanks Martin,

    Here it is attacked

    Martin 9 years ago

    Hello Giovanni,

    actually it appears the upload has failed. I’ll have to test it some more before I enable it for non-admin users. Sorry about that.

    Thanks,
    Martin

    Giovanni P. 9 years ago

    Nevermind. Meanwhile can I send you a private message or something to give you access details so you can check in person what is wrong?

    Giovanni P. 9 years ago

    Meanwhile I have set up a temporary version of cloudfront distribution without the restrict access protection and with html not rtmp.

    Works great but obviously I want to switch to the rtmp on asap.
    Let me know if I can send you my configurations elsewhere.

    Thank you

    Martin 9 years ago

    Hello Giovanni,

    sorry about the delay, I’ll fix the image uploader here so you can upload your screenshot for us.

    You can also order our services to setup the CloudFront for you: https://foliovision.com/player/pro-setup

    Thanks,
    Martin

    Alec Kinnear 9 years ago

    Hi Giovanni,

    The pro license only works on the domain and subdomains. If you put your dev domain on a sub domain you’ll be fine.

    Thanks!

    Alec

Viewing 19 replies - 1 through 19 (of 19 total)
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