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Hi,
These issues with the editor just cropped up:
1. On a new post trying to add a video via the editor then saving – the text module never updates. No shortcode is entered.
2. On an existing post. Click on the shortcode that is present and then the FV button to edit (add to playlist, etc) and all of the fields are blank.
I’m using Divi. It’s always worked just fine until now. I’ve tried disabling plugins to narrow down the issue without success. I’ve also tried clearing the site cache.
I have short screenshare videos on both issues. You can grab them here:
Video 1 – new post: https://ln.sync.com/dl/51ba44190/c9bzce5g-aim89aby-syp9ayjb-ccbb97ym
Video 2 – existing post: https://ln.sync.com/dl/715f046b0/pb9tgvyd-wae9ahp6-9qak3q8c-qczsfgej
Thank you for any help you can offer.
Debbie McCormick
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Hello Deborah,
thank you for these videos. Do you remember which plugin were upgraded before this stopped working? There were not changes to this in FV Player for a while.
There must be some JavaScript error. To obtian that please open your browser console, here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis Then load your post editing screen again and see if any error appears on that console. Then insert new FV Player using the FV Player Shortcode Editor and see if anything appears too.
As a workaround you can create your FV Player shortcodes in a new page where you won’t use Divi and then just copy it over.
Next FV Player version will also feature a database storage of player configuration, so you will be able to create your players in a new FV Player wp-admin screen and then move over a simple [fvplayer id="54"] kind of shortcode.
Thanks,
Martin
