Issue setting up Coconut+DigitalOcean

Hello Dimitrii,

that console log is not related to the issue.

Do you get that “This field is required” message right away after clicking the “Proceed” button or is there some delay?

I was just able to finish the wizard on WordPress 5.7. It seems to me it must be added by some other plugin. Please send over a list of your plugin, you can get it on Settings -> FV Player -> Tools -> System Info.

The way I would debug this issue is by setting a JavaScript breakpoint on the DOM subtree modification for the node where that “This field is required” message appears.

Thanks,
Martin

Hello Dimitrii,

please try to open wp-admin -> FV Player -> Coconut. There should be a button labeled “Show wizard log”. When I hit that button I get 3 log entries:

DigitalOcean Spaces CORS – about CORS being enabled on the target space
DigitalOcean Spaces creation – shows debug information about the target space being created
DigitalOcean Spaces creation – shows debug information about the source space being created

That’s what I have for a successful install. Do you see anything else, like a lot of “‘Failed to check {space name} in {region}” messages?

Are you running the wizard in some staging environment? I had some DigitalOcean Spaces issues come and go when running on localhost, but never on an actual server.

Thanks,
Martin

Hello Dimitrii,

please use support@foliovision.com.

When we have some time left we would like to switch to Discourse forums. We used it on one project recently and while certain features are missing it is a great modern web app.

Thanks,
Martin

Hello Dariusz,

we have responded to your ticket now. I’m sorry about the delay, it shouldn’t take so long.

The issue Dimitrii was having was related to non-latin character in the site name. The workaround was to go to wp-admin -> Settings -> General and change the site name to use only Latin letters. Then run the wizard and it should finish properly. Then you will be able to put back the original site name.

We also created a fix for the issue, but I see it got stuck in the pipeline and we need to make that fix available for FV Player Coconut users.

Thanks,
Martin

Hello Dariusz,

if you reinstall FV Player Coconut from a fresh ZIP file which you obtain from https://foliovision.com/my-licenses the Wizard will prompt you for your site name in latin characters if it finds and non-latin characters in it.

But it seems that’s no longer the issue you are having, so I’ll continue in that other thread.

Thanks,
Martin