HLS encryption key is invalid

Maxim S. 7 years, 6 months ago

When I add encryption key and decrypt it – it show me that it is invalid. Before it works and old encrypted videos are plays good. What happened? What setting I need to check?

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Martin 8 years ago

Hello Maxim,

please check what AWS region was used for the old HLS streams encryption. It’s easy to change the region setting in the top right corner without realizing it.

You can always check the past encodings in Sevices -> Elastic Transcoder -> Jobs. It’s best to set “Search By” to “Status” and then pick “Completed”. You will have to check in each Region separately.

Thanks,
Martin

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