FV Player icon on wordpress admin not working

Paco 8 years, 4 months ago

When i click on icon for adding a video in the post, it keeps on loading and doesn’t work. Nothing shows up on console too.

Site : wrestlingrumors.net

Viewing 3 replies - 1 through 3 (of 3 total)

Eduard 8 years ago

Hi Paco,

What version of FV Player and WordPress are you using?

Thanks,
Eduard

Martin 8 years ago

Hello Paco,

could you please let us know what browser on what version you are using? Also, what operation system are you using on which version?

What steps do you need to take for this to happen? For example:

1) Start writing a new post using wp-admin -> Posts -> Add new
2) Click the FV Player icon, the shortcode editor comes up like you can see it on the first screenshot here: https://foliovision.com/2016/12/introducing-new-shortcode-editor
3) You fill in the video URL or use “Add Video” to pick it from media library
4) You click Insert
5) The [fvplayer] shortcode is not inserted into the post but the browser loading indicator keeps spinning indefinitely

Could you please put together a list of steps you need to take for the bug to occur like I did above?

Thanks,
Martin

Martin 8 years ago

Hello Paco,

you can also switch to the old shortcode editor by using Settings -> FV Player -> Post Interface Options -> Enable old interface.

But we would appreciate if you could at least know your browser version.

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)