FV Player lightbox does not work any more

Uwe 6 years, 3 months ago

After your update, FV Player stopped working eg. https://www.uwefreund.com/seminare/zeitmanagement-und-bueroorganisation/zeitmanagement-training-aufgabenorganisation-prioritaeten-outlook/

Viewing 2 replies - 1 through 2 (of 2 total)

Lucia 6 years ago

Hi Uwe!

We are looking into it right now. You can downgrade to previous version in the meantime (in your account you will find option to download previous version). No settings will be lost.

Thanks,
Lucia

Martin 6 years ago

Hello Uwe,

I can see that the lightbox doens’t work on your website anymore. We changed the lightbox library from Colorbox to fancyBox, so that must be the reason for it.

As a quick fix you can use the Settings -> FV Player -> Help -> Rollback function which will reinstall FV Player 6.6.6 for you and everything should work the way it did before. Then you can keep checking our changelog for lightbox fixes (we might run into similar issue elsewhere) and upgrade to FV Player 7 later.

We are also happy to fix the issue on your website if you book our Pro support: https://foliovision.com/pro-support

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)