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Video thumbnail is very small.

[Solved]

Foliovision › Forums › FV Player › Requests and Feedback › Video thumbnail is very small.

  • Rob H. 11 years, 7 months ago

    My video thumbnail is suddenly quite small despite the shortcode size and global default sizes.

    The shortcode for displaying is:

    [fvplayer src='http://example.com/wp-content/uploads/2013/08/Teacher-2-640x480.mp4' width=640 height=480 splash='http://example.com/wp-content/uploads/2013/08/ericssonTeacher3.png']

    In the global settings the default size is set to 640 x 480.

    Thx.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Martin 12 years ago

    Hello Rob,

    please check following:

    1. If you installed any new plugins recently.
    2. If your template limits the size of the parent element for the player.

    Our fix for the issue number (2) above was to create a script which checks if the player is too small and restores its size. This happens if the template has poor CSS code for responsiveness.

    However if you installed a new plugin for example for minifying of JavaScript, it could perhaps remove that script by accident.

    Thanks,
    Martin

    Martin 12 years ago

    Hello Rob,

    to make this simpler – just let us know what minify plugin you are using and we will test that out.

    Thanks,
    Martin

    Rob H. 12 years ago

    Martin, the problem is Jetpack.
    What component, I don’t yet know.

    Martin 12 years ago

    Hello Rob,

    we had some issues with JetPack, but it only affected the shortcode editor window.

    We are working on optimizing the plugin JS code which should avoid any conflicts like this. Please let us also know if you are using some plugin to minify the JS and CSS code and which one. Is you don’t have any, then we need to prioritize this improvement.

    Thanks,
    Martin

    Rob H. 12 years ago

    Martin, no I am not using any plugin to minify.

    Martin 12 years ago

    Hello Rob,

    could you please try to turn on Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Default -> Always use fixed size player?

    I’m not saying that it’s a definitive fix, but it will help us troubleshoot the issue.

    Thanks,
    Martin

    Martin 12 years ago

    Hello Rob,

    we just released version 2.1.43 which finally has a better optimized JavaScript code. Perhaps your problem will disappear now.

    It also allows you to check the page HTML code and see if following JavaScript code is called. It should take care of your issue:

    jQuery(document).ready(function() { fv_flowplayer_safety_resize(); } );

    Thanks,
    Martin

Viewing 7 replies - 1 through 7 (of 7 total)
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