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I am taking down one of the sites i have licensed for FV Player Pro. This morning I logged into my account because I wanted to transfer the license to the a new domain / site I am starting.
I can’t figure out how to do it. The only thing I see is a “Buy Change” button that takes me to a check out for $25.00.
Are you telling me that I have to pay 25.00 USD for the rability to remove a domain from my list of licenses?????
Calvin Powers
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Hello Calvin,
unfortunately there’s no way to change a license without paying a domain change fee. We allow domain change at a small fee, as if it were free we’d have to deal with pirates changing domains like socks.
With the small fee, we avoid these issues and as the fee is small it shouldn’t be a serious inconvenience for the rare times an active publisher does need or want to change his or her domain.
We try to price FV Player reasonably and we let you renew the license at a reduced rate (about 1/3 of full price) if you renew before expiration. You won’t find that on many plugins these days.
We can also change the domain for you if your old website has been really taken down. So let us know which one it is.
Thanks,
Martin
The site is technically still up. But you can see from the home page that I am in the process of shutting it down. What I would like to do is transfer the license for
AmericanaMusicShow.com
to
RuggedLife.tv
which is the new project I am starting up to replace it.Thanks
Calvin
Hello Calvin,
I see the website has like that for at least a month. The license slot for that domain was emptied as you already added RuggedLife.tv as another domain.
Thanks,
Martin
Thank you Martin. I appreciate your awesome customer support.
