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Transfer License to another domain

Foliovision › Forums › FV Player › Troubleshooting › Transfer License to another domain

  • Oluwajoba Odesanya 2 years, 8 months ago

    I would like to transfer my license to another domain. Please help

Viewing 12 replies - 1 through 12 (of 12 total)
  • Mária Stašová 3 years ago
    Avatar photo

    Hello Oluwajoba,

    You can change the domain in https://foliovision.com/my-licenses

    There is a small administrative charge in place. It exists to prevent people from making many domain changes to compromise our licensing system. We did face some issues with that which is why put it in place.

    However, we balance this out with other benefits. We strive to keep our pricing fair and transparent. Unlike many other major WordPress plugin authors (WooCommerce/GravityForms/EasyDigitalDownloads/Yoast), who charge full price every year to existing license holders, we offer substantial discounts for renewal of support and updates (30% for continuous renewal and 60% if support and updates have lapsed).

    That being said, please, let us know the domain you want to migrate and the domain you want to migrate to.

    Thanks,
    Maria

    Oluwajoba Odesanya 3 years ago

    Hi,
    The license is not displayed at the link above.
    The current domain of the license is gospelkeyseasy.co.uk/gketc
    I would like to transfer the license to gospelkeyseasy.com

    Mária Stašová 3 years ago
    Avatar photo

    Hello Oluwajoba,

    the licence has already been transferred based on your previous request. You can see so at https://foliovision.com/my-licenses

    Making the web work for you,
    Maria

    Oluwajoba Odesanya 3 years ago

    Hi, the license is not visible at that link above.
    Also, please how do I download the fv player pro plugin?

    Mária Stašová 3 years ago
    Avatar photo

    Hello Oluwajoba,

    You seem to have two accounts at foliovision.com. While you are currently replying from an account associated with the email address “joba.vx@gmail.com”, your license belongs to “jobavx@gmail.com”.

    Would you like me to transfer your license to the “joba.vx@gmail.com” (the one you use for forums communication) account?

    Thanks,
    Maria

    Oluwajoba Odesanya 3 years ago

    Hi,
    I did not even know I had 2 accounts. Apologies for the mixup.
    Please kindly transfer the license to the joba.vx@gmail.com account.

    Thank you.
    Kind regards.

    Mária Stašová 3 years ago
    Avatar photo

    Hello Oluwajoba,

    Your license has been transferred to joba.vx@gmail.com you should be able to see your license at https://foliovision.com/my-licenses now.

    Thanks,
    Maria

    Oluwajoba Odesanya 2 years ago

    Hi,
    Thank you for the transfer. I can now see my license in my account.
    I thought there would be a link to download the fv player pro so I can install it on the new domain.
    I can still update the fv player pro on the gospelkeyseasy.co.uk/gketc domain so I am thinking this means that I should still be able to download a fresh copy to install on my new domain.
    In fact the only reason I need the pro version is so I can remove the fv player watermark on the videos.

    Thank you.
    kind regards
    Oluwajoba

    Oluwajoba Odesanya 2 years ago

    Why are you being rude and ignoring me?
    I just noticed that you are avoiding the question of downloading the pro version.
    At least let me know I am not allowed to get the pro version so I can know what to do. Instead you ignore me.
    Please respond so I know if I should purchase the pro version for new website or you can help me so I can download the pro version and use my license on the new website.

    Oluwajoba Odesanya 2 years ago

    Don’t reply, I know where to get the pro version for only $5

    Mária Stašová 2 years ago
    Avatar photo

    Hello Oluwajoba,

    We were by no means ignoring you or avoiding any questions. We are a tiny team and sometimes due to external factors (such as for example illnesses, family matters, etc.), we are not able to answer quite as quickly as we’d like to. We do deeply apologize for keeping you waiting.

    Your license has expired over a year ago (28th of February 2021). The reason you’re not able to download a new version is that because of inactive license, you are not eligible to get the newest version. The downloadable file is always the newest version. Perhaps this system could be made better to somehow take into account which version to offer the user to download. I’ll ask Martin about that.

    But yes, at this time, you would have to renew your license to re-gain access to download the plugin. After all, we’ve added many new features and integrations during this past year, so you might just find renewing to be a good choice for you.

    I’m not sure whether threatening to obtain our product illegally is a smart decision on your part. All you’ve achieved is incriminating yourself, making us distrustful towards you and motivating us to work harder against piracy. On the other hand, if you’d like to let us know and warn us about such illegal reproduction of our software (so that we could counter it), we’d greatly appreciate it.

    Thanks,
    Maria

    Oluwajoba Odesanya 2 years ago

    Hi,
    Apologies for my hasty reaction. I was impatient.
    I could not get a copy of your plugin from elsewhere.
    I wanted to transfer the license so I can remove the watermark.
    Now there was no point in transferring the license to new domain as I still have to purchase the plugin again.

    Sorry to bother you with all this.

    Kind regards
    Oluwajoba

Viewing 12 replies - 1 through 12 (of 12 total)
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