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Hi. This morning I discovered that the Vimeo thumbnails are no longer displaying. I have the alternate domain configured in the FV Player options. When I put the real domain in the Vimeo settings, the thumbnail appears. But when I delete it and leave only the fake one (from FVPlayer) it shows the typical Vimeo miniature, with colored stripes.
Videos play normally. But the thumbnails I save to Vimeo have been changed to colored stripes.
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Hello Lana,
please upgrade to FV Player Pro 7.5.5.727 (unless you are already on Beta of that version) and then use the “Refresh splash screens and durations” button in Settings -> FV Player Pro -> Hosting -> Vimeo.
It should solve the issues unless you use the old [fvplayer src="..." splash="..."] shortcodes. Please let us know.
Thanks,
MartinHello Lana,
you will also have to enable Settings -> FV Player Pro -> Integrations/Compatibility -> Scan video length.
Thanks,
MartinThanks
It has worked. They are already visible
