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I’ve set a working restricted distribution using CloudFront and pair keys, it works in windows and android, also checked the option: “Make sure your CDN Domain and Secure Token in configured in the Hosting tab.”
So it will generate a secure TOken for every part.
But it is not working for IOS, is there any workaround?
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Hello Luiz,
please check wp-admin -> Settings -> FV Player Pro -> Stream Loader. Do you see the “Currently {number} files in cache, out of which {number} are expired.” line there?
Without Stream Loader a HLS stream with URL tokens would not play with CloudFront. So perhaps your server sets some headers on it which iOS doesn’t like.
I checked your website, but only found videos on d1j….7.cloudfront.net which were not using the URL tokens. Please make the problematic video available for us to check in some test page.
Thanks,
Martin
Please use this link:
(redacted)The video there is using the restricted rule.
About your question:
Currently 582 files in cache, out of which 2 are expired.Regards
Hello Luiz,
I see it doesn’t play. At a glance everything seems to work properly. The stream loader is able to server the HTTP range requests which is important for iOS playback of HLS.
It also sends the proper content-type header, but when I check it in developer tools with iPhone I get text/html on it, which is weird.
Thanks,
Martin
It appears to serve the m3u3 correctly, but when the other parts are to be loaded they are not decrypted. Same as occurs if I do not mark the option:
Make sure your CDN Domain and Secure Token in configured in the Hosting tab.in stream leader. (Enabling the stream loader)Regards
Maybe the stream loader is not working on IOS.
Hello Luiz,
Stream Loader works fine with iOS, you can test here;
https://foliovision.com/player/demos/hls-stream
https://foliovision.com/player/demos/encrypted-hls-streamI will compare the HTTP headers on your website and our website to figure this out.
Thanks,
Martin
Hello Luiz,
I found that the way we handle loading of video URLs with signatures was conflicting with the way Stream Loader loads videos when using the [[fvplayer src="..."]] style shortcodes.
Please reinstall FV Player Pro by deactivating and deleting the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> Settings -> FV Player screen and the YouTube embeds will use youtube-nocookie.com domain.
However you will have to switch to Beta: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta
Then it should start working. I would like to check your videos after this change too, so please let us know when it’s up.
Thanks,
Martin
Yes, i have reinstall the pro addon and changed to beta
Regards
Hello Luiz,
I can confirm that it works as expected.
The fix will be part of the next FV Player Pro release as well.
Thanks,
Martin
Also a last question, i have tested with the Speed-up (beta): options enabled and that broke the video with a network error. Is that normal?
Hello Luiz,
I guess it just failed due to some PHP error. Please check the PHP error log file.
If you are not sure where to find it please ask your server tech support to give you a list of the fatal errors from the log.
Or you can install the https://wordpress.org/plugins/error-log-monitor/ plugin. That way you will be able to see any new PHP errors in your wp-admin Dashboard. So then you can try to activate that Speed-up setting again, try to play some video and disable it again. Then go to the logs provided by that Error Log Monitor plugin and see if there is anything.
Thanks,
Martin
