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Video Issues with AWS – Cloudfront: Access Denied

Foliovision › Forums › FV Player › Troubleshooting › Video Issues with AWS – Cloudfront: Access Denied

  • Mayowa A. 1 year, 7 months ago

    I tried serving my videos through Cloudfront and followed all how to documents on your website , i re-created the access and secret keys 2 times just to be sure its not a credential problem, videos on S3 are set to public but restricted on cloudfront and yet i get either Access denied or Access Forbiden (403)! and the mime types are correct too, i couldnt get it to work for both the cloudfront and RMTP distribution. Please help!

Viewing 1 replies (of 1 total)
  • Lucia 2 years ago

    Hi Mayowa!

    AWS set-up is quite complex and time consuming and many times frustrating.

    Access to video forbidden (HTTP 403) – the error code usually means that your video file is private and there are no keys for the bucket the video is supposed to be read from. Therefore you need to:

    * Make sure you set up the access keys (steps no. 1 – 11)
    – i know you said you double checked this one

    * Basic troubleshooting: If you already have the access keys, make the video public (step no. 22), and rename the Amazon Bucket in step no. 16 temporarily to disable the URL signature, and try to play the video again. If it works, then the access keys are invalid or the IAM user is not set properly (steps no. 7 – 10)

    I hope it helps. If you need hand on support we’d be happy to
    set it up for you

    Have a nice weekend!

    Lucia

Viewing 1 replies (of 1 total)
Reply To: Video Issues with AWS – Cloudfront: Access Denied



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