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Hello,
I use the Divi Theme and one of the last updates caused an error. If a fvplayer shortcode is used in the layout area, there is a white screen. Strangely enough, no Fatal Error is output, only a missing index is referenced. Any idea how to fix this?
Message debug.log:
PHP Notice: Undefined index: fv_player_preview_json in /path/domain.com/public_html/wp-content/plugins/fv-wordpress-flowplayer/models/db.php on line 659
Screen video:
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It seems to happen wherever the short code is contained. On every backend page and also in the frontend.
Hello Bruno,
are you sure there is no real error in the PHP error log? Have you checked the error log file? You can also try to check it using the Error Log Monitor plugin.
If there is still no fatal error to be found – did you switch the PHP version recently? Perhaps switching to a different version (if that option is easily available for you) will fix the missing error log entry issue. We had such issue recently, PHP sometimes fails to log certain fatal error (FV Player or not).
Or you can use Settings -> FV Player Pro -> Tools -> Rollback to go back to 7.2.7.727. Will that fix the issue?
Please let us know how it goes.
Thanks,
MartinHello Martin,
my current PHP Version is 7.2.13. I have removed the shortcode and replaced it with the new shortcodes from the new FV Player Posttype and that seems to work well. No more breaks but another PHP Warning:
wp-content/plugins/fv-wordpress-flowplayer/models/db-player.php:593 – count(): Parameter must be an array or an object that implements Countable
Hello Bruno,
thank you for your reply, could you please reinstall FV Player from this ZIP file and see if that fixes the issue? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Note: To reinstall FV Player first disable the plugin and delete it. WordPress might say that will might loose some data, but that doesn’t apply to FV Player – no settings nor videos will be lost. Then you will be able to upload that ZIP file. No need to do anything about FV Player Pro.
That warning has been added in PHP 7.2 it seems and it affected a lot of plugins.
FV Player database doesn’t actually use post types, it’s custom database to make it more efficient. The WordPress database model would add more overhead and make the player less portable.
Thanks,
Martin
