Uncaught TypeError: a.getDuration is not a function

[Solved]

Davisionsrl 2 weeks, 1 day ago

In wordpress I have the FV Player 8 plugin it gives me a strange error. The control menu doesn’t appear and if I stop the movie by clicking on it, it doesn’t restart it.

In the browser console I find this error: js?id=G-5DE0ZWBCQ5:923 Uncaught TypeError: a.getDuration is not a function

I disabled all the plugins and it doesn’t work.
I found out that I need to remove the Google Analytics tracking code. Only in this way does it work.

On another site, practically identical (just change the language) does not cause any problems.

Viewing 2 replies - 1 through 2 (of 2 total)

Martin 2 weeks ago

Hello Davisionsrl,

You can try this suggestion posted by Bruce in an other thread:

I’ve fixed this problem for the client by disabling all video event tracking via GTM:

1 – Go to GTM
2 – Click ‘Google Tags’ tab at the top (next to ‘Accounts’ tab)
3 – Click the relevant GTM Tag
4 – Under Settings click ‘Manage automatic event detection’
5 – Unselect ‘Video engagement’
6 – Click Save.

The FV Player tracking will work, both using the built-in stats and Google Analytics.

We are still working on avoiding this issue properly.

Thanks,
Martin

Martin 1 week ago

Hello Davisionsrl,

FV Player 8.1.4 released today avoids this issue.

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)