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The update seems to only affect front-end. Whilst checking the stream in the admin playlist the Wowza Streaming Engine live stream is detected as expected and the Quality Selector functions as expected in the stream preview.
Activating and deactivating Pro plugin seems to operate in tandem:
Active – no QSEL on front-end
Disabled – QSEL on front-endI haven’t seen the issue with lower version of plugin.
Regards,
Andy
Viewing 4 replies - 1 through 4 (of 4 total)
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Hello Andrew,
Demo HLS live streams work fine on our end. You can try it by yourself here.
In order to track the issue we will need your system info. You can find it at:
WP Admin Dashboard -> Settings -> FV Player Pro -> Tools -> System infoAlso, link to your website with such a problematic live-stream could be really beneficial for us.
Thanks,
JurajHey Juray,
Thank you for looking into this. Appreciated.
The example stream pages – none of the sources are from Wowza Streaming Engine; I’m not sure how this will help.
The 7.4.9 plugin (including PRO) was working as expected; QSEL was in fact available on live streams. Problem started right after plugin update.What is interesting is that the local assets with multiple qualities files seems to be working just fine. I added non-published url for this troubleshooting:
https://player.bobola.church/boze-narodzenie/
All live streams are not showing QSEL for as long as PRO plugin is “Activated”.
https://player.bobola.church/System details:
### Begin System Info ### ## Please include this information when posting support requests ## Multisite: No SITE_URL: https://player.bobola.church HOME_URL: https://player.bobola.church Plugin URL: https://player.bobola.church/wp-content/plugins/fv-wordpress-flowplayer FV Player version: 7.4.14.727 FV Player core version: 7.2.7 FV Player license: Valid (next check 2020-02-02 09:34:51 GMT) FV Player Pro version: 7.4.15.727 FV Player Pro license: Valid (next check 2020-02-02 09:34:50 GMT) WordPress Version: 5.3.2 Permalink Structure: /%postname%/ Active Theme: YOOtheme 2.0.0-beta.7 Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:72.0) Gecko/20100101 Firefox/72.0 PHP Version: 7.3.14 MySQL Version: 5.5.5 Web Server Info: Apache/2 WordPress Memory Limit: 40M PHP Memory Limit: 256M PHP Upload Max Size: 256M PHP Post Max Size: 265M PHP Upload Max Filesize: 256M PHP Time Limit: 600 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Disabled DISPLAY ERRORS: N/A cURL: Your server supports cURL. ACTIVE PLUGINS: FV Player: 7.4.14.727 FV Player Pro: 7.4.15.727 Multilingual Tools: 1.2 Top Bar: 2.0 Widgetkit: 2.9.23 WP-Sweep: 1.1.1 WPML All Import: 2.0.8 WPML CMS Nav: 1.5.0 WPML Multilingual CMS: 4.2.0 WPML Sticky Links: 1.5.0 WPML String Translation: 2.10.0 WPML Translation Management: 2.8.0 SETTINGS Array ( [nag_fv_player_7] => 1 [notice_new_lightbox] => 1 [notice_db] => 1 [notice_xml_sitemap_iframes] => 1 [autoplay] => false [googleanalytics] => [key] => (redacted) [logo] => [rtmp] => [auto_buffering] => false [disableembedding] => true [disablesharing] => true [disable_video_hash_links] => true [popupbox] => false [allowfullscreen] => true [allowuploads] => true [postthumbnail] => false [tgt] => backgroundcolor [backgroundColor] => #333333 [canvas] => #000000 [sliderColor] => #ffffff [durationColor] => #eeeeee [timeColor] => #eeeeee [progressColor] => #bb0000 [bufferColor] => #eeeeee [timelineColor] => #666666 [borderColor] => #666666 [hasBorder] => false [adTextColor] => #888888 [adLinksColor] => #ff3333 [subtitleBgColor] => rgba(0,0,0,0.50) [subtitleSize] => 16 [playlistBgColor] => #808080 [playlistFontColor] => # [playlistSelectedColor] => #bb0000 [logoPosition] => bottom-left [parse_commas] => false [width] => 100% [height] => 100% [engine] => false [font-face] => Tahoma, Geneva, sans-serif [ad] => [ad_width] => 0 [ad_height] => 0 [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; } .wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative } [ad_show_after] => 0 [disable_videochecker] => false [interface] => Array ( [ads] => false [align] => true [autoplay] => true [controlbar] => true [embed] => false [mobile] => true [playlist_advance] => false [playlist] => false [playlist_captions] => false [share] => false [speed] => false [splash_text] => true [subtitles] => false [sticky] => false [synopsis] => false [end_actions] => false [lightbox] => false [ab] => false [popup] => true ) [amazon_bucket] => Array ( [0] => ) [amazon_key] => (redacted, 1) [amazon_secret] => (redacted, 1) [amazon_region] => Array ( [0] => ) [amazon_expire] => 5 [amazon_expire_force] => false [fixed_size] => false [js-everywhere] => false [marginBottom] => 28 [ui_play_button] => true [volume] => 0.8 [player-position] => [playlist_advance] => false [sharing_email_text] => Check out the amazing video here [liststyle] => horizontal [ui_speed_increment] => 0.25 [popups_default] => no [email_lists] => Array ( [#fv_list_dummy_key#] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [0] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [1] => Array ( [title] => Subscribe to list one [description] => Two good reasons to subscribe right now [first_name] => 1 [last_name] => 0 [disabled] => 0 ) ) [sticky_video] => true [sticky_place] => right-bottom [sticky_width] => 380 [playlist-design] => 2017 visible-captions [skin-slim] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 [hasBorder] => [bottom-fs] => [borderColor] => [bufferColor] => [canvas] => #000000 [backgroundColor] => transparent [font-face] => Tahoma, Geneva, sans-serif [player-position] => [timeColor] => #ffffff [durationColor] => [design-timeline] => fp-slim [design-icons] => fp-edgy ) [skin-youtuby] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 [hasBorder] => [bottom-fs] => 1 [borderColor] => [bufferColor] => [canvas] => #000000 [backgroundColor] => rgba(0, 0, 0, 0.5) [font-face] => Tahoma, Geneva, sans-serif [player-position] => [timeColor] => #ffffff [durationColor] => [design-timeline] => fp-full [design-icons] => ) [skin-custom] => Array ( [hasBorder] => false [bottom-fs] => false [borderColor] => #666666 [marginBottom] => 2.8 [bufferColor] => #eeeeee [canvas] => #000000 [backgroundColor] => rgba(51,51,51,1.00) [font-face] => Tahoma, Geneva, sans-serif [player-position] => [progressColor] => #bb0000 [timeColor] => #eeeeee [durationColor] => #eeeeee [design-timeline] => fp-slim [design-icons] => fp-playful [accent] => #4682B4 ) [skin] => youtuby [hlsjs] => true [lightbox_images] => false [lightbox_improve_galleries] => false [mailchimp_api] => [mailchimp_list] => [mailchimp_label] => Subscribe for updates [version] => 7.4.14.727 [css_writeout-http-player-bobola-church] => 1562063232 [video_checker_agreement] => true [player_model_db_checked] => 7.4.14.727 [pro] => Array ( [quality] => _1080p,FULL HD _720p,HD _480p,SD _360p,MOBILE [transcript_theme] => light [video_ads_default] => no [video_ads_postroll_default] => no [video_ads_skip] => 5 [video_ads_skip_minimum] => 10 [watching_prompt_msg] => Are you still watching? [interface] => Array ( [chapters] => false [copy_text] => false [hflip] => false ) [autoplay_once] => false [start_end] => false [autoplay_scroll] => false [ab_loop] => false [vimeo_debug] => false [copy_text] => false [copy_text_time] => 5 [watching_prompt] => true [watching_prompt_interval] => 120 [transcript_hidden] => false [download_template] => %caption% [download_no_right_click] => false [vimeo] => false [yt_logo] => false [youtube_ads_disable] => false [youtube_key] => [amazon_s3] => false [cf_domain] => [cf_key_id] => [cf_pk] => [elastic_key] => [elastic_secret] => [elastic_region] => [bunnycdn_domain] => [bunnycdn_secure_token] => (redacted) [keycdn_domain] => [keycdn_secure_token] => (redacted) [stackpath_domain] => [stackpath_secure_token] => (redacted) [ads_exoclick_zone] => [ads_exoclick_login] => [ads_exoclick_cat] => [ads_exoclick_site] => [video_ads_between_vids] => false [video_ads_once] => false [video_ads] => Array ( ) ) [fv-wp-flowplayer-submit] => SaveAllChanges [show_controlbar] => false [ui_no_picture_button] => true [ui_repeat_button] => false [ui_rewind_button] => false [ui_speed] => false [splash] => [subtitleOn] => false [video_position_save_enable] => false [integrations] => Array ( [featured_img] => true [wp_core_video] => true [facebook_sharing] => false [schema_org] => false ) [css_disable] => false [profile_videos_enable_bio] => false [parse_comments] => false [rtmp-live-buffer] => false [db_duration] => false [lightbox_force] => false [mobile_native_fullscreen] => true [mobile_force_fullscreen] => false [mobile_alternative_fullscreen] => true [video_sitemap] => false [video_sitemap_meta] => [playlistFontColor-proxy] => # [subtitleFontFace] => inherit [s3_browser] => false [vi_login] => admin [vi_pass] => 5iftYivE [css_writeout-https-player-bobola-church] => 1580391439 [chromecast] => 1 [video_model_db_checked] => 7.4.14.727 [video_meta_model_db_checked] => 7.4.14.727 [mobile_landscape_fullscreen] => false [hd_streaming] => false [player_meta_model_db_checked] => 7.4.14.727 [fv_player_admin_pro_quality_alive] => 1 [fv_player_admin_pro_video_ads_alive] => 1 [key7] => ) DATABASE CREATE TABLE `player_fv_player_players` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `player_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `player_slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `videos` text COLLATE utf8mb4_unicode_ci NOT NULL, `ab` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL, `ad` text COLLATE utf8mb4_unicode_ci NOT NULL, `ad_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_skip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `align` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `author` bigint(20) unsigned NOT NULL DEFAULT 0, `autoplay` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `controlbar` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `copy_text` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `changed_by` bigint(20) unsigned NOT NULL DEFAULT 0, `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `embed` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL, `end_actions` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `end_action_value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `hflip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `qsel` varchar(25) COLLATE utf8mb4_unicode_ci NOT NULL, `share` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `share_title` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `share_url` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `speed` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `sticky` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`) ) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `player_fv_player_playermeta` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_player` bigint(20) unsigned NOT NULL DEFAULT 0, `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_player` (`id_player`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=14 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `player_fv_player_videos` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `src` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src1` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src2` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash_text` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `caption` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `end` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `mobile` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `start` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `src` (`src`(191)), KEY `caption` (`caption`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `player_fv_player_videometa` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_video` bigint(20) unsigned NOT NULL DEFAULT 0, `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_video` (`id_video`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=10 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ### End System Info ###
Hello Andrew,
Thanks for all the info! It was really helpful. We would want to know one thing. Do you have enabled quality switching for that HLS stream? If yes, can you try turning that off? This setting is for .mp4 videos only and may somehow block the native HLS quality switching which is detected automatically. If yes, we’ll immediately get that fixed.
Thanks,
JurajHello Andrew,
thank you for the cooperation. We had a look at it and in the future FV Player Pro version the FV Player Pro Quality Switching won’t break the HLS stream quality switching. Instead it will stay disabled on HLS videos.
Thanks,
Martin
Viewing 4 replies - 1 through 4 (of 4 total)
