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Player icons not visibile

[Solved]

Foliovision › Forums › FV Player › Bug Reports › Player icons not visibile

  • Black Label Magazine 6 years, 10 months ago

    The icons on my player for the “play” and “fullscreen buttons are not visible. All that shows up is a box outline….can you fix?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Lucia 7 years ago

    Hi Black Label Magazine!

    Do you have options on for fullscreen button and play button?

    FV Player settings > Setup > Sitewide FV Player Defaults > “Fullscreen button” (box is ticked) & “Play button” (box is ticked as well).

    Thanks,

    Lucia

    Black Label Magazine 7 years ago

    Yes those boxes are checked. Like I said there are empy rectangles present where the icons should be, and said rectangles do function as they should, but no actual icon is visible.
    Also, on Safari browsers, the icons that appear are strange emojis…..

    Martin 7 years ago

    Hello Black Label Magazine,

    there must be some issue with the CORS headers. Perhaps the plugin is using incorrect CSS after you have switched your site domains.

    Please try to re-save the plugin settings and that should fix the issue. The CSS code is cached so some issue like this could appear, although it is set to regenerate anytime you switch the theme or domain. So I’m not sure how that could fail.

    If that won’t help you can use Settings -> FV Player Pro -> Integrations/Compatibility -> “Disable saving skin CSS to a static file”, but that is really a last resort. That way all your skin color settings are output into head of your website and we believe there shouldn’t be too much code in there – that’s why we have that CSS caching in our plugin.

    Thanks,
    Martin

    Black Label Magazine 7 years ago

    Your last suggestion worked. Loads faster too so good option. Probably the problem lies with my theme honestly…it is a pretty fat theme…

    Thank you for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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