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Not working on iOS 13.7

Foliovision › Forums › FV Player › Bug Reports › Not working on iOS 13.7

  • Luiz Leonardo Camargo 3 years, 7 months ago

    Hi, im testing my fv player using IOS after few upgrades, it stopped to work on IOS devices.

    Here is the test page:
    (redacted)

    I use the stream loader, my cloudfront is password protected.
    I tested with release and beta pro versions.

    Also the X to close the popup it is not showing.
    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
  • Mária Stašová 4 years ago
    Avatar photo

    Hello Luiz,

    thank you for reaching out to us!

    I was unable to reproduce the issue. Have you by any chance managed to solve it by now?

    If not, please tell us which device, OS version and browser version are you experiencing these issues on.

    As for the x not showing, I see. Our programmer will contact you shortly about what might be the cause.

    Thanks,
    Maria

    Luiz Leonardo Camargo 4 years ago

    hi, thanks for the reply.
    It’s not working on IOS 13.7, all versions above are OK.

    Martin 4 years ago

    Hello Luiz,

    I did not run into the issue with iOS 13.2, 13.3 nor 15.0.

    Please test with iOS 13.7 here if possible and let us know if you also run into issues there: https://foliovision.com/player/demos/hls-stream

    It seems you are using this CSS to tweak the FV Player styling, but it also removes that close button:

    fp-player a {
    background-image: none !important;
}

    Thanks,
    Martin

    Luiz Leonardo Camargo 4 years ago

    Hi i’ve tested the page https://foliovision.com/player/demos/hls-stream
    with IOS 13.7 and its not working too.

    Also thanks for the CSS tip.

    Now the closing is working.

    Martin 4 years ago

    Hello Luiz,

    I have 13.7 in the Xcode iOS Simulator now, so I will check that playback issue.

    Thanks,
    Martin

    Martin 4 years ago

    Hello Luiz,

    actually on that iOS 13.7 nothing plays, not even the bare HTML5 video tag here, it only shows the first frame of video: https://www.w3schools.com/html/html5_video.asp

    Could you please try with that one as well?

    Thanks,
    Martin

    Luiz Leonardo Camargo 4 years ago

    Hi, it is not working too.
    Still the same showing a frame and not playing.

    Regards

    Martin 4 years ago

    Hello Luiz,

    could it be that iOS 13.7 has some fundamental issue with any online video? If the above page didn’t play video for you, then the basic HTML5 video doesn’t work and there is not much we can do about it.

    Are you able to play videos on youtube.com website with it?

    Are you using a real iPhone device?

    I tried with Xcode Simulator with iOS 13.6 as well as I run into that same issue. I can’t believe both iOS 13.6 and 13.7 would have such issues with video, it must be a problem in the Xcode Simulator – although iOS 13.3, 14.x and 15.x work just fine.

    Perhaps these iOS 13.x simulators do not work with video on macOS 11.4 which I use to simulate iOS 15 (apart from real devices).

    It’s hard for us to get a real iPhone with iOS 13.7 as it’s one of the older versions now. We have 13.5.1 which is one of the more common versions and it works without issues. It seems 8% of iPhone users are on iOS 13.x: https://developer.apple.com/support/app-store/

    And 13.5 has about the same number of users as 13.7: https://www.statista.com/statistics/1118925/mobile-apple-ios-version-share-worldwide/ (data from Match 2021)

    Thanks,
    Martin

Viewing 8 replies - 1 through 8 (of 8 total)
Reply To: Not working on iOS 13.7



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