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I just installed FV Player VAST and FV Player Pro on my adult website. I tried loading an Exoclick VAST tag, and it would not play. I tested the tag through the VAST tag tester, and it played fine. I also tried using a sample Google VAST tag in my VAST Player installation, but it would not play. I tried checking the web page through Google Chrome’s console, but it isn’t showing any Javascript errors. I turned on debug mode, but it isn’t showing anything. From the looks of it, it does not appear that the VAST Javascript is triggering at all.
Here is a sample web page:
(redacted)
Viewing 7 replies - 1 through 7 (of 7 total)
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Hello Joe,
Thanks for reaching to us!
Are you using any other ad-serving plugin? If yes, please try turning it off for a moment and recreate the issue. Let us know if anything changes.
Thanks,
JurajHi,
I’m also running a plugin called Adrotate Pro. I get the same results whenever I deactivate Adrotate Pro: still no VAST ads.
I’ve had to migrate servers on this particular website twice, within the last 2 years. When I run Query Monitor, I get the following PHP Errors:
Notice (Suppressed) unserialize(): Error at offset 0 of 55 bytes 1 –
wp-content/plugins/fv-player-pro/fp-api-private.php:378
unserialize()
wp-content/plugins/fv-player-pro/fp-api-private.php:378
FV_Player_Pro_Foliopress_Plugin_Private->CheckPluginUpdate()
wp-includes/class-wp-hook.php:289
apply_filters(‘pre_set_site_transient_update_plugins’)
wp-includes/option.php:1833
set_site_transient()
wp-includes/update.php:334
wp_update_plugins()
wp-includes/update.php:759
_maybe_update_plugins()
wp-includes/class-wp-hook.php:287
do_action(‘admin_init’)
wp-admin/admin.php:170
Plugin: fv-player-pro
Notice (Suppressed) unserialize(): Error at offset 0 of 45 bytes 1 –
wp-content/plugins/fv-player-vast-7.4.15.727/fp-api-private.php:376
unserialize()
wp-content/plugins/fv-player-vast-7.4.15.727/fp-api-private.php:376
FV_Player_VAST_Foliopress_Plugin_Private->CheckPluginUpdate()
wp-includes/class-wp-hook.php:289
apply_filters(‘pre_set_site_transient_update_plugins’)
wp-includes/option.php:1833
set_site_transient()
wp-includes/update.php:334
wp_update_plugins()
wp-includes/update.php:759
_maybe_update_plugins()
wp-includes/class-wp-hook.php:287
do_action(‘admin_init’)
wp-admin/admin.php:170Hello Joe,
please check Settings -> FV Player-> Tools -> System Info. There should be some lines like this:
FV Player VAST version: 7.4.15.727 FV Player VAST license: Valid (next check 2020-05-18 21:50:38 GMT)
Please let us know what you find. I think there must be some error in the license check. If you send that whole System Info to us it will be helpful too.
Thanks,
MartinHere it is:
### Begin System Info ### ## Please include this information when posting support requests ## Multisite: No SITE_URL: (redacted) HOME_URL: (redacted) Plugin URL: (redacted)/wp-content/plugins/fv-wordpress-flowplayer FV Player version: 7.4.21.727 FV Player core version: 7.2.7 FV Player license: Valid (next check 2020-05-19 18:17:19 GMT) FV Player Pro version: 7.4.22.727.beta FV Player Pro license: Valid (next check 2020-05-19 18:17:19 GMT) FV Player VAST version: 7.4.15.727 FV Player VAST license: Valid (next check 2020-05-19 18:18:33 GMT) WordPress Version: 5.4.1 Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Active Theme: Journalistic 100.0 Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36 PHP Version: 7.2.30 MySQL Version: 10.2.32 Web Server Info: LiteSpeed WordPress Memory Limit: 512M PHP Memory Limit: 512M PHP Upload Max Size: 256M PHP Post Max Size: 256M PHP Upload Max Filesize: 256M PHP Time Limit: 1200 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Enabled DISPLAY ERRORS: N/A cURL: Your server supports cURL. ACTIVE PLUGINS: 404 to 301 - Redirect, Log and Notify 404 Errors: 3.0.5 Add to All: 1.6.0 Ad Overlay Anything: 1.8 AdRotate Professional: 5.8.2 Better Robots.txt - Index, rank & SEO booster + Woocommerce: 1.3.0.6 Classic Editor: 1.5 Contact Form 7: 5.1.8 FV Player: 7.4.21.727 FV Player Pro: 7.4.22.727 FV Player VAST: 7.4.15.727 GDPR Cookie Consent: 1.8.8 Google XML Sitemaps: 4.1.0 Health Check & Troubleshooting: 1.4.4 Limit Login Attempts Reloaded: 2.13.0 LiteSpeed Cache: 3.0.9 MonsterInsights - Dimensions Addon: 1.3.0 MonsterInsights - Forms Tracking Addon: 1.5.0 MonsterInsights - Google Optimize Addon: 1.3.0 MonsterInsights - Page Insights Addon: 1.3.0 MonsterInsights - Performance Addon: 1.4.0 MonsterInsights Pro: 7.10.5 Posts Modified Date: 1.2 Query Monitor: 3.6.0 Really Simple SSL: 3.3.2 Reduce Bounce Rate: 4.3.1 rw Quick Page and Post Redirects: 1.0.1 Widget Context: 1.3.2 WP-PageNavi: 2.93.3 WP-PostViews: 1.76.1 WP External Links: 2.46 WPS Hide Login: 1.5.6 WPSSO Core (Premium): 7.5.0 WPSSO Inherit Parent Metadata: 3.1.0 WPSSO REST API: 2.3.0 WPSSO Schema Breadcrumbs Markup: 2.6.0 WPSSO Schema JSON-LD Markup (Premium): 3.8.0 WPSSO Tune Image Editors: 2.3.0 WPSSO Update Manager: 2.11.0 WP System Info: 1.3 WP Word Count: 3.2.0 Yoast SEO Premium: 14.1 SETTINGS Array ( [notice_new_lightbox] => 1 [autoplay] => muted [googleanalytics] => (redacted) [key] => (redacted) [logo] => [rtmp] => [auto_buffering] => true [disableembedding] => false [disablesharing] => false [disable_video_hash_links] => false [popupbox] => false [allowfullscreen] => true [allowuploads] => true [postthumbnail] => false [tgt] => backgroundcolor [backgroundColor] => #333333 [canvas] => #000000 [sliderColor] => #ffffff [durationColor] => #eeeeee [timeColor] => #eeeeee [progressColor] => #bb0000 [bufferColor] => #eeeeee [timelineColor] => #666666 [borderColor] => #666666 [hasBorder] => false [adTextColor] => #888888 [adLinksColor] => #ff3333 [subtitleBgColor] => rgba(0,0,0,0.50) [subtitleBgAlpha] => 0.5 [subtitleSize] => 16 [playlistBgColor] => #808080 [playlistFontColor] => # [playlistSelectedColor] => #bb0000 [logoPosition] => bottom-left [parse_commas] => false [width] => 480 [height] => 320 [engine] => false [font-face] => Tahoma, Geneva, sans-serif [ad] => <!-- JuicyAds v3.1 --> <script type="text/javascript" data-cfasync="false" async src="https://poweredby.jads.co/js/jads.js"></script> <script type="text/javascript" data-cfasync="false" async>(adsbyjuicy = window.adsbyjuicy || []).push({'adzone':672304});</script> <!--JuicyAds END--> [ad_width] => 316 [ad_height] => 262 [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; } .wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative } [ad_show_after] => 60 [disable_videochecker] => true [interface] => Array ( [ads] => true [align] => true [autoplay] => true [controlbar] => false [embed] => false [mobile] => true [playlist_advance] => true [playlist] => true [playlist_captions] => true [share] => false [speed] => false [splash_text] => false [subtitles] => false [sticky] => false [synopsis] => false [end_actions] => true [lightbox] => false [ab] => false [popup] => true ) [amazon_bucket] => Array ( [0] => ) [amazon_key] => (redacted, 1) [amazon_secret] => (redacted, 1) [amazon_region] => Array ( [0] => ) [amazon_expire] => 5 [amazon_expire_force] => false [fixed_size] => false [js-everywhere] => false [marginBottom] => 28 [ui_play_button] => true [volume] => 0 [player-position] => [playlist_advance] => false [sharing_email_text] => Check out the amazing video here [liststyle] => prevnext [ui_speed_increment] => 0.25 [popups_default] => no [email_lists] => Array ( [#fv_list_dummy_key#] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [0] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [1] => Array ( [title] => Subscribe to list one [description] => Two good reasons to subscribe right now [first_name] => 1 [last_name] => 0 [disabled] => 0 ) ) [sticky_video] => false [sticky_place] => right-bottom [sticky_width] => 380 [playlist-design] => 2017 visible-captions [skin-slim] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 ) [skin-youtuby] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 ) [skin-custom] => Array ( [hasBorder] => false [bottom-fs] => false [borderColor] => #666666 [marginBottom] => 2.8 [bufferColor] => #eeeeee [canvas] => #000000 [backgroundColor] => rgba(51,51,51,1.00) [font-face] => Tahoma, Geneva, sans-serif [player-position] => [progressColor] => #bb0000 [timeColor] => #eeeeee [durationColor] => #eeeeee [design-timeline] => [design-icons] => [accent] => #4682B4 ) [skin] => slim [hlsjs] => false [lightbox_images] => false [lightbox_improve_galleries] => false [mailchimp_api] => [mailchimp_list] => [mailchimp_label] => Subscribe for updates [version] => 7.4.21.727 [css_writeout--wp-content] => 1555672124 [video_checker_agreement] => true [pro] => Array ( [quality] => , [transcript_theme] => light [video_ads_default] => no [video_ads_postroll_default] => no [video_ads_skip] => 5 [video_ads_skip_minimum] => 10 [watching_prompt_msg] => Are you still watching? [interface] => Array ( [chapters] => false [copy_text] => false [hflip] => false ) [autoplay_once] => false [start_end] => false [autoplay_scroll] => true [ab_loop] => false [vimeo_debug] => true [copy_text] => false [copy_text_time] => 5 [watching_prompt] => false [watching_prompt_interval] => 1 [transcript_hidden] => false [download_template] => %caption% [download_no_right_click] => false [vimeo] => false [yt_logo] => false [youtube_ads_disable] => false [youtube_key] => [amazon_s3] => false [cf_domain] => [cf_key_id] => [cf_pk] => [elastic_key] => [elastic_secret] => [elastic_region] => [bunnycdn_domain] => [bunnycdn_secure_token] => (redacted) [keycdn_domain] => [keycdn_secure_token] => (redacted) [stackpath_domain] => [stackpath_secure_token] => (redacted) [ads_exoclick_zone] => 3853825 [ads_exoclick_login] => [ads_exoclick_cat] => [ads_exoclick_site] => [video_ads_between_vids] => false [video_ads_once] => false [video_ads] => Array ( ) [autoplay_scroll_enhanced] => true [timeline_previews_count] => [timeline_previews_interval] => [timeline_previews_width] => [timeline_previews_height] => [cloudflare_domain] => [cloudflare_secure_token] => (redacted) [digitalocean_spaces_space] => [digitalocean_spaces_endpoint] => [digitalocean_spaces_key] => [digitalocean_spaces_secret] => ) [fv-wp-flowplayer-submit] => SaveAllChanges [show_controlbar] => false [ui_no_picture_button] => false [ui_repeat_button] => true [ui_speed] => false [splash] => [subtitleOn] => false [video_position_save_enable] => false [css_disable] => false [profile_videos_enable_bio] => false [integrations] => Array ( [featured_img] => false [wp_core_video] => false [facebook_sharing] => false [schema_org] => true ) [parse_comments] => false [rtmp-live-buffer] => false [db_duration] => false [mobile_native_fullscreen] => false [mobile_force_fullscreen] => false [video_sitemap] => true [video_sitemap_meta] => [playlistFontColor-proxy] => # [subtitleFontFace] => inherit [vi_login] => [vi_pass] => [s3_browser] => false [notice_db] => true [mobile_alternative_fullscreen] => false [video_model_db_checked] => 7.4.21.727 [player_model_db_checked] => 7.4.21.727 [player_meta_model_db_checked] => 7.4.21.727 [video_meta_model_db_checked] => 7.4.21.727 [lightbox_force] => false [ui_rewind_button] => false [css_writeout-https--com] => 1589739412 [notice_xml_sitemap_iframes] => true [mobile_landscape_fullscreen] => false [chromecast] => false [hd_streaming] => false [multiple_playback] => true [fv_player_admin_pro_quality_alive] => 1 [fv_player_admin_pro_video_ads_alive] => 1 [wistia_use_fv_player] => false ) DATABASE CREATE TABLE `wp_fv_player_players` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `player_name` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `player_slug` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `videos` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `ab` varchar(3) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_skip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `align` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `author` bigint(20) unsigned NOT NULL DEFAULT 0, `autoplay` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `controlbar` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `copy_text` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `changed_by` bigint(20) unsigned NOT NULL DEFAULT 0, `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `embed` varchar(12) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end_actions` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end_action_value` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `hflip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `playlist` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `qsel` varchar(25) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share_title` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share_url` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `speed` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `sticky` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `video_ads` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`) ) ENGINE=InnoDB AUTO_INCREMENT=17 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `wp_fv_player_playermeta` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_player` bigint(20) unsigned NOT NULL DEFAULT 0, `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_player` (`id_player`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=35 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `wp_fv_player_videos` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `src` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `src1` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `src2` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `splash` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `splash_text` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `caption` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `mobile` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `rtmp` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `start` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `src` (`src`(191)), KEY `caption` (`caption`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=17 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `wp_fv_player_videometa` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_video` bigint(20) unsigned NOT NULL DEFAULT 0, `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_video` (`id_video`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci ### End System Info ###Hello Joe,
I see you have a FV Player VAST license for two websites. The plugin is a bit different for each domain, so you have to install the right domain version of each website.
Please make sure you go to https://foliovision.com/my-licenses, scroll down to FV Player VAST and download the FV Player VAST button for the correct domain using the Download button next to it.
My guess is that perhaps you are using the version for the other domain.
As a next step, please enable Settings -> FV Player VAST -> Debug and then send us a link for a video where the VAST ad should play but it doesn’t.
Thanks,
MartinI downloaded the VAST player specific to that site’s license, and it’s working now! Thanks again!
Hello Joe,
I’m glad to hear that it works for you now. Please let us know if there is anything else.
Thanks,
Martin
Viewing 7 replies - 1 through 7 (of 7 total)
