Loop issue

Giulio 6 years, 5 months ago

Hello,
the loop function (loop=”true”) works well in Safari but doesn’t work in Chrome and Firefox because the video plays only once.
Any suggestions?
Thank you,

Manuel

Viewing 7 replies - 1 through 7 (of 7 total)

Martin 6 years ago

Hello Manuel,

I tested this on a MP4 and a Vimeo video and it worked just fine. Please let us know more about the issue – what exact shortcode are you using?

Thanks,
Martin

Giulio 6 years ago

Hello Martin,
I use this shortcode:
[fvplayer src="' . $video . '" autoplay="true" loop="true"]
Thank you,

Manuel

Martin 6 years ago

Hello Manuel,

what is the video source? I need to know that to be able to debug this further.

Thanks,
Martin

Giulio 6 years ago

The video source is a Vimeo link,
Thanks

Martin 6 years ago

Hello Giulio,

please let us know which exact video is that. The issue might be related to MPEG-DASH – the Dash.js library with FV Player uses might be failing to trigger the video finish event for it.

Thanks,
Martin

Giulio 6 years ago

Hello Martin,
I have disabled MPEG-DASH and now it works.
Can I leave MPEG-DASH disabled or is it necessary?
Thanks,

Martin 6 years ago

Hello Giulio,

please post your replies to the forum directly and don’t just reply to the email. That way we have to repost your replies for you.

MPEG-DASH streaming is more reliable that MP4 and the video is also harder to download that way. We only put in an option to disable it for troubleshooting purposes, like this one.

We need to know which exact video is having that loop issue.

Thanks,
Martin

Viewing 7 replies - 1 through 7 (of 7 total)