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Hello,
I just discovered that the bulk of my video library is not working anymore. The videos are hosted on Amazon s3…all configuration settings are correct…video posts updated after June 2020 work fine, including the most recent ones. But anything prior to that date is not working. There’s no expiration set on my end at s3. Any ideas?
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Hello Lincoln,
there are several possibilities. Is there any chance you have changed your CloudFront distribution in the meantime? Are all the files in the same bucket?
It would help a lot if you’d use the built-in video checker, take a screenshot of the report and post it here. Here’s how to use the video checker: https://foliovision.com/player/basic-setup/how-to-use-video-checker
Thanks,
Maria
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