Issue setting up Coconut+DigitalOcean #2

[Solved]

SHIN 4 years, 1 month ago

Issue setting up Coconut+DigitalOcean

I’ve searched.
There was someone who had the same problem as me.
But there’s no solution.

This section does not move on to the next page.
The API key and everything is normal.
What should I do?

https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/issue-setting-up-coconutdigitalocean

bandicam-2021-04-06-21-31-06-115

Viewing 2 replies - 1 through 2 (of 2 total)

Chiara Rendekova 4 years ago

Hi Shin,

Thank you for reporting to us the issue!

The issue might be specific for each user, so please try first some general troubleshooting steps – let us know if you are using any browser extensions or a plugin. You can try disabling them one by one to see if any of them interferes with the fields. Please, try the wizard in a different browser on in incognito mode.

Also, you can send over a list of your plugins from Settings -> FV Player -> Tools -> System Info.

Thanks,
Chiara

Martin 4 years ago

Hello Shin,

please try to set your Site Title in wp-admin -> Settings -> General to only use latin alphabet letters.

Then the wizard should work for you and once it’s done you can set your Site Title back to what it was.

We need to improve the handling of these non-latin website names.

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)