Ihr Vimeo-Zugriffstoken scheint ungültig zu sein: 'You have been banned.'

Marc P. 6 years, 4 months ago

hello,
for some days now i got this message, although i havent done anything on the site for about 30 days now.
what is wrong here?

Viewing 4 replies - 1 through 4 (of 4 total)

Lucia 6 years ago

Hi Marc!

Are your Vimeo hosted videos working? Could you maybe point me to a video where this error message shows up?

Thanks,

Lucia

Lucia 6 years ago

Hi Marc!

Thank you for additional information. It looks like you will need to create new access token. We haven’t encountered this issue yet but Vimeo will automatically delete tokens that have not been used for an extended period of time. If your API calls are months apart you might need to create a new token. Or if your Vimeo Pro, Plus membership expired (only if it was just for a short period). Here is our information on Vimeo setup and access token. Let me know in case there are more issues.

Thanks,

Lucia

Marc P. 6 years ago

i created a new token and it didnt work, also the vimeo membership didnt expire in this timeframe.
so is there any chance that this problem is getting fixed for me?

Martin 6 years ago

Hello Marc,

perhaps Vimeo is blocking the API calls from your server. Could you please send over the [fvplayer] shortcode which is not working for you? Please also include the link to your page where the video won’t play.

Are you using the Vimeo Channel feature? https://foliovision.com/player/video-hosting/how-to-use-vimeo#adding-video-channel

Or are you building the playlist in the normal FV Player way? https://foliovision.com/player/basic-setup/creating-playlists

Thanks,
Martin

Viewing 4 replies - 1 through 4 (of 4 total)