• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

HLS Video stop working after 14.4 iOS update

[Solved]

Foliovision › Forums › FV Player › Bug Reports › HLS Video stop working after 14.4 iOS update

  • Michael C. 4 years, 3 months ago

    Good day,

    HLS encrypted Video stopped working after iPhone 11 Pro 14.4 iOS update. Nothing has changed on our site that points to this. Video checker is fine, video works on iOS 14.3, Android, Windows, Mac, etc.

    The exact error is:
    html: Video file not foundhtml5: Video Decryption Error Video file expired (see attached screenshot as well).

    FV Player Pro Version: 7.4.39.727.1

    Thank you!

    hls_decode_error_ios_14_4
    HLS_Decode_Error_iOS_14_4
Viewing 2 replies - 1 through 2 (of 2 total)
  • Martin 4 years ago

    Hello Michael,

    I tested on iPhone 6 with iOS 14.4 and 14.2. The user agents were:

    Mozilla/5.0 (iPhone; CPU iPhone OS 14_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.1 Mobile/15E148 Safari/604.1
    Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Mobile/15E148 Safari/604.1
    

    No issues with any of the encrypted videos here: https://foliovision.com/player/demos/encrypted-hls-stream

    Could you please reload the page and try again? I wonder if your website requires users to be logged in to see videos and if your login session has expired.

    If that won’t work, please send the link to one of your pages which we will be able to open. Then please test with https://foliovision.com/player/demos/encrypted-hls-stream

    Thanks,
    Martin

    Michael C. 4 years ago

    Thank you for your help, you were spot on with the analysis – there was a header issue with the expiration!

Viewing 2 replies - 1 through 2 (of 2 total)
Reply To: HLS Video stop working after 14.4 iOS update



Please Sign in or Register to upload files.

Related Posts

  1. hlsjs Video Decryption Error

    hlsjs Video Decryption Error

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!