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hi, I receive this error continuously and I can not set the mid roll and pre roll advertising, even those of there go into continuous error
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Hi Francesco!
It looks like you are using free version of FV Player with basic embedding of youtube player. Unfortunately in this case pre-rolls or post-rolls will not work with just embedded player. They will work with our Pro Player without any issues. For free version you can use our overlay ads but they will not work in free version
with Youtube hosted videos as for that again advanced API integration that our pro player offers is needed. Let me know if I can give you any more information.Thanks,
Lucia
Hi Francesco!
Please disregard my previous answer. I somehow could not find your license. Can you please send me a link to the site and the code you are using so I can have a look why there is an issue? We will not publish any sensitive information.
Thank you!
Lucia
The site is https://www.nuovouniverso.it and the code I do not know what you mean … for the moment the prerolls are deactivated but the vi.ai advertisements are active but they do not appear
it’s less than a week since I’ve gotten your plug-in, but I’ve regretted it already. Probably (indeed certainly) I have not been able to configure it properly, but not receiving any support is inadmissible!
I ask to be immediately reimbursed and that my license will vanish!
I really installed and activated the pro version I purchased. and anyway it does not work even the integration with vi.ai automatic advertisements in fact do not start despite having connected the vi.ai account to the plugin
Hello Francesco,
sorry about not getting back to you sooner, we are in contact with video intelligence about the issue and are looking for a fix.
In the meantime we would like to make sure the prerolls work for you. Could you please setup a new demo page where you will actually use these video prerolls? Just follow the step 6. here: https://foliovision.com/player/ads/using-preroll-postroll-ads and then send us a link to that page.
Thanks,
Martin
Hello Francesco,
I see that you put in the VAST URL http://ads.stickyadstv.com/vast/vpaid-adapter/…
However the Video Ads in FV Player Pro are for actual video files (mp4, or even YouTube or Vimeo). It’s a different model from VAST as you can put up your own ads or ads for your partners very easily and then track the number of views and clicks in Google Analytics.
To be able to run VAST ads you need FV Player VAST: https://foliovision.com/player/vast
Thanks,
Martin
