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I added the FV Player Block and clicked the FV Player Editor button and it never loads. I attached an image of the screen it shows.
On version: 7.3.4.727
Viewing 4 replies - 1 through 4 (of 4 total)
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Hello Leho,
could you please check the JavaScript console for errors?
When you check the HTML source of your post editing page, can you see HTML like this?
<div style="display: none">
<div id="fv-player-shortcode-editor">
<div id="fv-player-shortcode-editor-editor">
<table>
<tr>
<td class="fv-player-shortcode-editor-left">
<div id="fv-player-shortcode-editor-preview">
<div id="fv-player-shortcode-editor-preview-spinner" class="fv-player-shortcode-editor-helper"></div>
<div id="fv-player-shortcode-editor-preview-no" class="fv-player-shortcode-editor-helper">
<h1>Add your video</h1>Could you please provide output of Settings -> FV Player Pro -> Tools -> System Info?
Thanks,
Martin
Errors in JS Console attached
### Begin System Info ### ## Please include this information when posting support requests ## Multisite: No SITE_URL: https://conversionxl.com HOME_URL: https://conversionxl.com FV Player version: 7.3.4.727 FV Player core version: 7.2.7.1 FV Player license: Valid (next check 2019-01-09 20:48:15 GMT) FV Player Pro version: 7.3.4.727 FV Player Pro license: Valid (next check 2019-01-09 20:47:51 GMT) WordPress Version: 4.9.9 Permalink Structure: /blog/%postname%/ Active Theme: ConversionXL, Better 2018.12.30 Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36 PHP Version: 7.1.25 MySQL Version: 5.7.24-log Web Server Info: Apache/2.4.37 (cPanel) OpenSSL/1.0.2q mod_bwlimited/1.4 WordPress Memory Limit: 40M PHP Safe Mode: No PHP Memory Limit: 1024M PHP Upload Max Size: 20M PHP Post Max Size: 20M PHP Upload Max Filesize: 20M PHP Time Limit: 120 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Enabled DISPLAY ERRORS: N/A cURL: Your server supports cURL. ACTIVE PLUGINS: 404page - your smart custom 404 error page: 7 Admin Columns Pro: 4.4.1 Akismet Anti-Spam: 4.1 Allow Numeric Slugs: 3.0.0 AMP: 1.0.1 AMP Analytics: 0.0.2 Author Admin View Archive Link: 1.0 Broken Link Checker: 1.11.5 Change Username: 1.0 Classic Editor: 1.3 Cloudflare: 3.3.2 Collapse-O-Matic: 1.7.9 Comet Cache Pro: 170808-RC CXL Gutenblock: 2018-11-13 17:36 Disable All WordPress Updates: 1.6.3 Disable Emojis (GDPR friendly): 1.7.2 Duplicate Post: 3.2.2 Edit Author Slug: 1.6.0 EWWW Image Optimizer: 4.5.3 FV Player: 7.3.4.727 FV Player Pro: 7.3.4.727 Glue for Yoast SEO & AMP: 0.4.3 Gravity Forms: 2.4.4 Gravity Forms: Multiple Form Instances: 1.1.1 Gravity Forms AJAX Redirect Cloudflare Compatibility: 2015.08.18 Gravity Forms GetResponse Add-On: 1.2 Gravity Forms HTML5 BUTTON element support: 2018.05.21 Gravity Forms REST API: 2.0-rc-1 Gravity Forms Zapier Add-on: 3.1 Grid Columns: 0.4.0pl+git Grid Columns, Wrapped: 2016.10.14 Gutenberg: 4.8.0 Hybrid Core (4.0) - restore schema.org support: 2017.12.21 Hybrid Core - `add_filter hybrid_attr_entry_modified`: 2017.06.16 Hybrid Layout: 1-column, wrapped + wrapped-wide: 2018.04.26 Imsanity: 2.4.1 Inclusive Parents: 1.2pl+git Index Autoload: 1.1.1 Intercom: 2.6.1 iThemes Security Pro: 5.5.8 Lazy Load by WP Rocket: 1.4.9 Logged in User Shortcode: 0.1.9999+git Login Logo: 0.9.0 Members: 2.1.0 Metronet Tag Manager: 1.5.0 Metronet Tag Manager support for Hybrid Base Dynamic: 1.0 Metronet Tag Manager Variable %user_role%: 2016.03.25 Nav Menu Collapse: 1.2.1 Nav Menu Roles: 1.9.3 Nested Pages: 3.0.7 No Image Link: 1.2 Pixel Caffeine: 2.0.7 Pods - Custom Content Types and Fields: 2.7.12 Popup Maker: 1.7.30 Postmatic & Postmatic Labs: 2.1.4 Post Meta Inspector: 1.1.1 Public Post Preview: 2.8.0 Pure CSS Theme Features: 1.6.1pl+git Query Monitor: 3.2.2 Redis Object Cache: 1.4.1 Related Posts for WordPress Premium: 1.7.5 Relevanssi Premium: 2.2.3.1 Revive old post Pro Add-on: 2.2.2 Revive Old Posts: 8.1.6 SendGrid: 1.11.8 Show Hidden Post Meta: 1.0 Simple Image Sizes: 3.2.0 Simple Local Avatars: 2.1 Simple Page Ordering: 2.3.2 Simple Trackback Validation with Topsy Blocker: 1.2.7 Stream: 3.2.3pl+git SumoMe: 1.30 Superslug: 2017.07.26 Swifty Bar, sticky bar by WPGens: 1.2.7 Toolset Views (git): 2.6.4.2 Toolset Views External Layout Meta HTML: 2016.10.04 User Switching: 1.4.0 Widget CSS Classes: 1.5.3 Wistia WordPress Plugin: 0.8 WordPress Bug #14050 Hotfix: 2016.03.15 WordPress Sentry: 2.7.0 WP-SpamShield: 1.9.21 WP Featherlight: 1.3.0 WP Mail Logging: 1.8.5 WP Views `[wpv-post-body suppressed_filters=true]` Gutenberg support: 2017.07.13 Yoast SEO: Video: 9.3 Yoast SEO Premium: 9.3 ZenCache Pro Clear Parent Page Cache: 2015.10.08 SETTINGS Array ( [autoplay] => false [googleanalytics] => (redacted) [key] => (redacted) [logo] => [rtmp] => [auto_buffering] => true [scaling] => true [disableembedding] => true [disablesharing] => true [disable_video_hash_links] => false [popupbox] => false [allowfullscreen] => true [allowuploads] => true [postthumbnail] => false [tgt] => backgroundcolor [backgroundColor] => #333333 [canvas] => #0f0f0f [sliderColor] => #ffffff [durationColor] => #f4f4f4 [timeColor] => #f4f4f4 [progressColor] => #cd282f [bufferColor] => #f4f4f4 [timelineColor] => #666666 [borderColor] => #666666 [hasBorder] => false [adTextColor] => #888888 [adLinksColor] => #ff3333 [subtitleBgColor] => rgba(0,0,0,0.50) [subtitleBgAlpha] => 0.5 [subtitleSize] => 16 [playlistBgColor] => #808080 [playlistFontColor] => # [playlistSelectedColor] => #cd282f [logoPosition] => bottom-left [parse_commas] => false [width] => 100% [height] => [engine] => false [font-face] => inherit [ad] => [ad_width] => 0 [ad_height] => 0 [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; } .wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative } [ad_show_after] => 0 [disable_videochecker] => true [interface] => Array ( [ads] => false [align] => true [autoplay] => false [controlbar] => true [embed] => true [live] => false [mobile] => false [playlist_advance] => false [playlist] => true [playlist_captions] => true [share] => false [speed] => true [splash_text] => false [subtitles] => true [sticky] => true [end_actions] => true [lightbox] => true [ab] => true [shortcode_editor_old] => false [popup] => true ) [amazon_bucket] => Array ( [0] => ) [amazon_key] => (redacted, 1) [amazon_secret] => (redacted, 1) [amazon_region] => Array ( [0] => ) [amazon_expire] => 5 [amazon_expire_force] => false [fixed_size] => false [js-everywhere] => false [marginBottom] => 28 [ui_play_button] => true [volume] => 0.5 [player-position] => [playlist_advance] => false [sharing_email_text] => Check out the amazing video here [liststyle] => vertical [ui_speed_increment] => 0.25 [popups_default] => no [email_lists] => Array ( [#fv_list_dummy_key#] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [0] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [1] => Array ( [title] => Subscribe to list one [description] => Two good reasons to subscribe right now [first_name] => 1 [last_name] => 0 [disabled] => 0 ) [2] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) ) [sticky_video] => true [sticky_place] => right-bottom [sticky_width] => 380 [playlist-design] => 2017 visible-captions [skin-slim] => Array ( [progressColor] => #bb0000 ) [skin-youtuby] => Array ( [progressColor] => #bb0000 ) [skin-custom] => Array ( [hasBorder] => false [bottom-fs] => false [borderColor] => #666666 [marginBottom] => 2.8 [bufferColor] => #f4f4f4 [canvas] => #000000 [backgroundColor] => rgba(51,51,51,1.00) [font-face] => inherit [player-position] => [progressColor] => #cd282f [timeColor] => #f4f4f4 [durationColor] => #f4f4f4 [design-timeline] => fp-slim [design-icons] => fp-edgy ) [skin] => custom [lightbox_images] => false [lightbox_improve_galleries] => false [mailchimp_api] => [mailchimp_list] => [mailchimp_label] => Subscribe for updates [version] => 7.3.4.727 [css_writeout-https-conversionxl-com-wp-content] => 1546538259 [notification_video_links] => true [pro] => Array ( [quality] => , [video_ads_default] => no [video_ads_postroll_default] => no [video_ads_skip] => 5 [video_ads_skip_minimum] => 10 [interface] => Array ( [chapters] => true [copy_text] => false [hflip] => false ) [autoplay_once] => false [start_end] => true [autoplay_scroll] => false [copy_text] => false [ab_loop] => false [vimeo_debug] => false [download_template] => %caption% [vimeo] => true [yt_logo] => false [youtube_qs] => true [youtube_titles_disable] => true [youtube_ads_disable] => false [youtube_key] => (redacted) [amazon_s3] => false [cf_domain] => [cf_key_id] => [cf_pk] => [elastic_key] => [elastic_secret] => [elastic_region] => [stackpath_domain] => [stackpath_secure_token] => (redacted) [keycdn_domain] => [keycdn_secure_token] => (redacted) [ads_exoclick_zone] => [ads_exoclick_login] => [ads_exoclick_cat] => [ads_exoclick_site] => [video_ads_once] => false [video_ads] => Array ( ) [vimeo_at] => (redacted) [vimeo_qs] => true [vimeo_titles_disable] => true [vimeo_dash] => true [vimeo_iframe] => false [vimeo_direct_ajax] => true [bunnycdn_domain] => [bunnycdn_secure_token] => (redacted) [copy_text_time] => 5 [vimeo_location] => [vimeo_security] => true [video_ads_between_vids] => false [vimeo_dash_disable] => false ) [key7] => [fv-wp-flowplayer-submit] => SaveAllChanges [ui_speed] => true [splash] => [subtitleOn] => true [video_position_save_enable] => true [cbox_compatibility] => false [css_disable] => false [hlsjs] => true [profile_videos_enable_bio] => false [integrations] => Array ( [featured_img] => true [wp_core_video] => true [embed_iframe] => true [facebook_sharing] => false [schema_org] => true ) [parse_comments] => true [rtmp-live-buffer] => false [db_duration] => true [old_code] => false [mobile_native_fullscreen] => false [mobile_force_fullscreen] => false [fv_player_admin_pro_quality_alive] => 1 [subtitleFontFace] => inherit [fv_player_admin_pro_video_ads_alive] => 1 [vi_login] => kyleconversionxl.com [vi_pass] => Sagitareon12 [video_sitemap] => false [notices] => Array ( [fv_player_7_beta] => 1 ) [show_controlbar] => false [ui_no_picture_button] => false [ui_repeat_button] => false [playlistFontColor-proxy] => # [wistia_use_fv_player] => false [video_sitemap_meta] => [notice_new_lightbox] => true [video_checker_agreement] => true [s3_browser] => false [notice_db] => true [video_model_db_checked] => 7.3.4.727 [player_model_db_checked] => 7.3.4.727 [player_meta_model_db_checked] => 7.3.4.727 [video_meta_model_db_checked] => 7.3.4.727 [mobile_alternative_fullscreen] => false ) DATABASE CREATE TABLE `wp_fv_player_players` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `player_name` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `player_slug` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `videos` mediumtext COLLATE utf8mb4_unicode_520_ci NOT NULL, `ab` varchar(3) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_skip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `align` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `author` bigint(20) unsigned NOT NULL DEFAULT '0', `autoplay` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `controlbar` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `copy_text` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0', `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `embed` varchar(12) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end_actions` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end_action_value` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `hflip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `playlist` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `qsel` varchar(25) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share_title` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share_url` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `speed` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `sticky` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `video_ads` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`) ) ENGINE=InnoDB AUTO_INCREMENT=5 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `wp_fv_player_playermeta` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_player` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_player` (`id_player`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `wp_fv_player_videos` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `src` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `src1` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `src2` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `splash` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `splash_text` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `caption` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `mobile` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `rtmp` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `start` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `src` (`src`(191)), KEY `caption` (`caption`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=5 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `wp_fv_player_videometa` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_video` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_video` (`id_video`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci ### End System Info ###
Hello Leho,
I was only testing this with WordPress 5 which comes with Gutenberg built-in. I see you are on WordPress 4.9.9 with the Gutenberg plugin installed.
I tried to use the Gutenberg plugin on WordPress 4.9.9 now and I’m getting the same issue. It seems it doesn’t contain the same hooks as Gutenberg does in WordPress 5.
So that’s another bugfix to take care of.
Thanks,
Martin
Hello Leho,
could you please reinstall FV Player from this ZIP file and see if that fixes the issue? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Note: To reinstall FV Player first disable the plugin and delete it. WordPress might say that will might loose some data, but that doesn’t apply to FV Player – no settings nor videos will be lost. Then you will be able to upload that ZIP file directly to WordPress Plugins wp-admin interface.
Thanks,
Martin
Viewing 4 replies - 1 through 4 (of 4 total)
