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Hi,
I’ve seen other similar bug queries on this. The Foliovision logo is still showing on iphone on video restart with pro version; the logo does not show on start or initial play, only when video stopped and restarted. Tried reinstalling the pro pack. Doesn’t seem to happen on pc. Doesn’t seem to happen on all videos.
Any ideas welcome.
Thanks
Martin
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Hi Martin!
Thanks for the report. Can you send us a link to the video where it happens and iOS version on your iphone.
Thanks,
Lucia
Hello,
The issue is intermnittent.
You can see the following video without logging on. https://itdlive.com/presenting-with-impact-clothes-cleanliness you should be able to see this video, it doesn’t appear to have the watermark on.
But when a user logs in the watermarks can be seen. This is the case on pc via Google but the iOs issue seems to have gone now.
Can I send you a screen shot?
If you want to try seing things as a subscriber you can do so by registering with the site but using the discount code A05F48BC1B when you register.
Many thanks
Martin
Hi, I’m now getting the following on the videos
‘0Nan:0Nan flowplayer’ in white text on top of the videos as well as the fv flowplayer logo watermark when the video is paused.
Thanks
Martin
Hello Martin,
are you using CloudFlare or other CDN? Please make sure you purge the cache.
Are you using anything else to that page HTML? Time to purge that as well.
Last thing, are you stripping the query string version numbers? If so, then that might be the reason why some of your users are getting old JavaScript and CSS files and thus getting broken player. Please read more about the issue here: https://foliovision.com/2017/06/wordpress-cdn-best-practices
Thanks,
Martin
Hello Martin
Yes clearing cache and restarting the browsers worked.
Thank you so much for your help.
Have a good day.
Martin :)
