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Hello all-
VAST tags run on desktop (all browsers) and iPads but do not appear on Samsung phones or any iPhones.
FV Player Pro Version 7.5.11.727
PV Player Vast Version 7.4.10.727Any known issues and solutions? Have a campaign pending mobile test.
The test page is https://afro.com/ad-test-2/
Many thanks,
Seth
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Got it working.. using VPAID tags… thanks
Hello Seth,
thank you for reaching out to us!
we are glad to hear you’ve found a solution that works for you.
However, as the test video you included currently uses the new VPAID tag, if you’d like to go ahead with troubleshooting the VAST tag, please, provide us the VAST tag you used and experienced issues with.
Thanks,
MariaHi Maria
Martin, your engineer was very helpful.You can lose this case,
Many thanks for your help on this.
Seth
Hello Seth,
I am glad to hear that Martin has helped you.
I am pasting in his final answer, so that others facing a similar problem could find it helpful:
“please remove the midroll ad setting from the FV Player instance – the VAST tab of the editor. You can see that in the guide here, although the editor interface has changed a bit since then: https://foliovision.com/player/vast/how-to-use-vast#ads-for-individual-videos
What you have set in Settings -> FV Player VAST will be enough. The midroll ads won’t work with mobile, although we could have a look as the mobile phones are more powerful than they used to be.”
Thanks,
Maria
