-
I am having a similar issue…
Here is what I get in Firefox developer tools
TypeError: can't access property "data", this.application_ is undefined onAdsManagerLoaded_ https://www.example.com/wp-content/plugins/fv-player-vast/js/fv-player-vast.min.js?ver=8.0.17:1 _dispatch https://s0.2mdn.net/instream/html5/ima3.js:148 requestAds https://s0.2mdn.net/instream/html5/ima3.js:184 promise callback*requestAds https://s0.2mdn.net/instream/html5/ima3.js:181 requestAds https://www.example.com/wp-content/plugins/fv-player-vast/js/fv-player-vast.min.js?ver=8.0.17:1 show_ad https://www.example.com/wp-content/plugins/fv-player-vast/js/fv-player-vast.min.js?ver=8.0.17:1 setTimeout handler*show_ad https://www.example.com/wp-content/plugins/fv-player-vast/js/fv-player-vast.min.js?ver=8.0.17:1 init https://www.example.com/wp-content/plugins/fv-player-vast/js/fv-player-vast.min.js?ver=8.0.17:1 o https://www.example.com/wp-content/plugins/fv-player/freedom-video-player/freedomplayer.min.js?ver=8.0.20.1:6 trigger https://www.example.com/wp-content/plugins/fv-player/freedom-video-player/freedomplayer.min.js?ver=8.0.20.1:6 t https://www.example.com/wp-content/plugins/fv-player/freedom-video-player/freedomplayer.min.js?ver=8.0.20.1:6 e https://www.example.com/wp-content/plugins/fv-player/freedom-video-player/freedomplayer.min.js?ver=8.0.20.1:6
Viewing 1 replies (of 1 total)
-
-
Hello Jovan,
It seems that error could occur when using autoplay.
We have a demo page with video that autoplays with the VAST ad. It works fine for me in Firefox and Brave on macOS and in Safari on iPhone: https://foliovision.com/player/demos/vast-ad-with-autoplay
I checked a random video on your website. I saw that you are not using autoplay. It would play fine on all the browser + device combinations which I mentioned.
Please let us know more about the issue.
Thanks,
Martin
Viewing 1 replies (of 1 total)
