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Can not create account

Foliovision › Forums › Ascent List › Bug Reports › Can not create account

  • chris 14 years, 3 months ago

    Trying to sign up I get the following error:

    Error occured while creating your ascent list: Invalid Request or connection problem! ‘https://evergent.basecamphq.com/me.xml’

Viewing 7 replies - 1 through 7 (of 7 total)
  • Alec Kinnear 14 years ago
    Avatar photo

    Hi Chris,

    When you sign up, we just need the address: ‘https://evergent.basecamphq.com/’

    Let me know if that works for you.

    Thanks for letting us know about your issue. We’ll add some URL stripping logic to the signup.

    Making the web work for you, Alec

    chris 14 years ago

    Alec – that is what I put in – the error kicked back the /me.xml on top of the base url

    -still not working

    chris 14 years ago

    Error occured while creating your ascent list: Invalid Request or connection problem! ‘https://evergent.basecamphq.com/me.xml’

    Please contact our support to resolve the issue

    AscentList is currently free throughout the beta period which will last until at least May 2012. Early adopters will enjoy a permanent discount at release.

    Thanks for being part of Foliovision!

    Sign up for testing AscentList!

    Basecamp Url: https://evergent.basecamphq.com

    Alec Kinnear 14 years ago
    Avatar photo

    Hi Chris!

    Thanks for the detailed report. We will sort this on Monday at the latest.

    Making the web work for you, Alec

    chris 14 years ago

    OK, this appears to be chroms specific – I am using chrom on os x lion

    worked on Firefox

    Alec Kinnear 14 years ago
    Avatar photo

    Hi Chris,

    Thanks for letting us know Chris. We will fix this next week.

    Let us know if you have any questions once you are on the other side.

    Thanks!

    Making the web work for you, Alec

    foliovision 14 years ago

    Hello Chris,

    I added some logging and debugging code to the sign up. Is it somehow possible that you made a typo in writing username or password? The sign up is not browser dependent since it doesn’t use any JavaScript.

    Anyhow I hope you like Ascent List, any further questions and remarks are deeply appreciated.

    Best regards,
    Peter

Viewing 7 replies - 1 through 7 (of 7 total)
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