Our favorite help desk providers Freshdesk (albeit we only use Freshdesk for transparent email support, as we have our own bbPress based forums and never want a corporate feel to our communications or our support) have just added phone support to their helpdesk. Here's our experience setting up Foliovision with Freshfone.
What's really cool:
- you can pick a number of your choice in many countries, including both our favorites, Canada and Slovakia.
- numbers are just $1/month and set up instantly. We snagged a great one +1 437 800 2180 with no extra fee for a memorisable number.