Forum Replies Created
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Hi Martin,
I tried to check it out for a couple of weeks, but I get a lot of complaints from customers not being able to skip through the video.
What they all have in common is that they are not logged in. Being logged in fixes the issue, but they should also be able to skip when they are not logged in. How come this happens?
The option “Disable local storage” is turned off.
Hi Maria,
Thanks for answering the additional questions, very happy with it. I got the chapters below the video working.
Then only my ‘video restarting completely when skipping in timeline’ issue remains. Hopefully you guys got a solution for it. Seems like Martin had heard of the problem before.
Greets,
WesleyHi Martin,
Mp4, yes we save vid. position, no custom start time.
And yes, it does not seem to happen when in incognito mode (not logged in).
You know what’s going on?
