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I just noticed that there is still a bit of white spacing underneath the player in ‘IMAGE3’ is there a way to remove is?
I have attached yet another image (Image4) to illustrate the problem.
I have linked the token in vimeo (pro) setting, and it says: “Your Vimeo access token has been successfully verified (last check: Tue, 04 Apr 2023 12:17:02 +0000)”
When i copy the normal video URL (looking like this: “https://vimeo.com/814237482“)
- the player looks like this (See Image1). The Ads doesn’t show and still creates the white space.
When I copy the link from the distribution site at Vimeo (See image3) the link looks like: “https://player.vimeo.com/progressive_redirect/playback/814237482/rendition/1080p/file.mp4?loc=external&signature=e77147b01fbb3be61899ce9426db9b25585570f18c70d2d8435ae45dfdc84515“
- The player looks like this (See Image2) and features such as: CC, Settings and PiP dissapears, BUT the pre-rolls are working and the white spacing dissapears.
Is it normal to loose these features?
Hi Maria and Martin, thank you both for reaching out!
Where can i send system info?
You can see the issue at hand here: https://pxtv.dk/nyheder/sletigen/
The problem is on mobile mostly
