Hello!

We deployed the following solution for our video on demand portal by the way: https://aws.amazon.com/de/solutions/video-on-demand-on-aws/ – and the CORS settings are like in the tutorial. We double checked. It only throws an error if we restrict viewer access though.

Best Regards

### Begin System Info ###

## Please include this information when posting support requests ##

Multisite:                No

FV Player version:        7.3.19.727
FV Player core version:   7.2.7.1
FV Player license:        Valid (next check 2019-07-25 21:23:16 GMT)

FV Player Pro version:    7.3.19.727
FV Player Pro license:    Valid (next check 2019-07-25 21:23:16 GMT)

WordPress Version:        5.2.2
Permalink Structure:      /%year%/%monthnum%/%day%/%postname%/
Active Theme:             Avada Child 1.0.0

Browser:                  Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36
PHP Version:              7.1.26
MySQL Version:            5.5.60
Web Server Info:          Apache

WordPress Memory Limit:   40M
PHP Safe Mode:            No
PHP Memory Limit:         256M
PHP Upload Max Size:      8M
PHP Post Max Size:        8M
PHP Upload Max Filesize:  8M
PHP Time Limit:           180
PHP Max Input Vars:       1000
PHP Arg Separator:        &
PHP Allow URL File Open:  Yes
WP_DEBUG:                 Disabled

DISPLAY ERRORS:           N/A
cURL:                     Your server supports cURL.

ACTIVE PLUGINS:

Advanced Custom Fields: 5.8.2
Age Gate: 2.3.0
Anny Aurora: 1.0.0
Better Search Replace: 1.3.3
Classic Editor: 1.5
Coming Soon Page & Maintenance Mode by SeedProd: 5.0.25
Fusion Builder: 1.9.1
Fusion Core: 3.9.1
FV Player: 7.3.19.727
FV Player Pro: 7.3.19.727
Jetpack by WordPress.com: 7.5.3
qTranslate-XT: 3.6.1
WooCommerce: 3.6.5
WooCommerce Admin: 0.15.0
WooCommerce Services: 1.21.0
WooCommerce Subscriptions: 2.5.7
WooCommerce Wirecard Gateway: 1.6.0
WP AWS S3: 1.0.0
WP Offload Media Lite: 2.2.1

SETTINGS

Array
(
    [nag_fv_player_7] => 1
    [notice_new_lightbox] => 1
    [notice_db] => 1
    [notice_xml_sitemap_iframes] => 1
    [autoplay] => false
    [googleanalytics] => 
    [key] => (redacted)
    [logo] => 
    [rtmp] => dnc7ypkynnxmi.cloudfront.net
    [auto_buffering] => false
    [disableembedding] => true
    [disablesharing] => true
    [disable_video_hash_links] => true
    [popupbox] => false
    [allowfullscreen] => true
    [allowuploads] => false
    [postthumbnail] => false
    [tgt] => backgroundcolor
    [backgroundColor] => #333333
    [canvas] => #000000
    [sliderColor] => #ffffff
    [durationColor] => #eeeeee
    [timeColor] => #eeeeee
    [progressColor] => #bb0000
    [bufferColor] => #eeeeee
    [timelineColor] => #666666
    [borderColor] => #666666
    [hasBorder] => false
    [adTextColor] => #888888
    [adLinksColor] => #ff3333
    [subtitleBgColor] => rgba(0,0,0,0.50)
    [subtitleSize] => 16
    [playlistBgColor] => #808080
    [playlistFontColor] => #
    [playlistSelectedColor] => #bb0000
    [logoPosition] => bottom-left
    [parse_commas] => false
    [width] => 1280
    [height] => 720
    [engine] => false
    [font-face] => Tahoma, Geneva, sans-serif
    [ad] => 
    [ad_width] => 0
    [ad_height] => 0
    [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; }
.wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative }
    [ad_show_after] => 0
    [disable_videochecker] => true
    [interface] => Array
        (
            [ads] => false
            [align] => false
            [autoplay] => false
            [controlbar] => false
            [embed] => false
            [mobile] => false
            [playlist_advance] => false
            [playlist] => false
            [playlist_captions] => false
            [share] => false
            [speed] => false
            [splash_text] => false
            [subtitles] => false
            [sticky] => false
            [end_actions] => false
            [lightbox] => false
            [ab] => false
            [popup] => true
        )

    [amazon_bucket] => Array
        (
            [0] => annyauroramedia-destination-2qg3ja2i967w
        )

    [amazon_key] => (redacted, 1)
    [amazon_secret] => (redacted, 1)
    [amazon_region] => Array
        (
            [0] => us-east-1
        )

    [amazon_expire] => 15
    [amazon_expire_force] => false
    [fixed_size] => false
    [js-everywhere] => false
    [marginBottom] => 28
    [ui_play_button] => true
    [volume] => 0.7
    [player-position] => 
    [playlist_advance] => false
    [sharing_email_text] => Check out the amazing video here
    [liststyle] => horizontal
    [ui_speed_increment] => 0.25
    [popups_default] => no
    [email_lists] => Array
        (
            [#fv_list_dummy_key#] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [0] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [1] => Array
                (
                    [title] => Subscribe to list one
                    [description] => Two good reasons to subscribe right now
                    [first_name] => 1
                    [last_name] => 0
                    [disabled] => 0
                )

        )

    [sticky_video] => false
    [sticky_place] => right-bottom
    [sticky_width] => 380
    [playlist-design] => 2017 visible-captions
    [skin-slim] => Array
        (
            [progressColor] => #bb0000
        )

    [skin-youtuby] => Array
        (
            [progressColor] => #bb0000
        )

    [skin-custom] => Array
        (
            [hasBorder] => false
            [bottom-fs] => false
            [borderColor] => #666666
            [marginBottom] => 2.8
            [bufferColor] => #eeeeee
            [canvas] => #000000
            [backgroundColor] => rgba(51,51,51,1.00)
            [font-face] => Tahoma, Geneva, sans-serif
            [player-position] => 
            [progressColor] => #bb0000
            [timeColor] => #eeeeee
            [durationColor] => #eeeeee
            [design-timeline] =>  
            [design-icons] =>  
        )

    [skin] => slim
    [hlsjs] => true
    [lightbox_images] => false
    [lightbox_improve_galleries] => false
    [mailchimp_api] => 
    [mailchimp_list] => 
    [mailchimp_label] => Subscribe for updates
    [version] => 7.3.19.727
    [player_model_db_checked] => 7.3.19.727
    [video_model_db_checked] => 7.3.19.727
    [player_meta_model_db_checked] => 7.3.19.727
    [video_meta_model_db_checked] => 7.3.19.727
    [pro] => Array
        (
            [quality] => ,
            [transcript_theme] => light
            [video_ads_default] => no
            [video_ads_postroll_default] => no
            [video_ads_skip] => 5
            [video_ads_skip_minimum] => 10
            [watching_prompt_msg] => Are you still watching?
            [interface] => Array
                (
                    [chapters] => false
                    [copy_text] => false
                    [hflip] => false
                )

            [autoplay_once] => false
            [start_end] => false
            [autoplay_scroll] => false
            [ab_loop] => false
            [vimeo_debug] => false
            [copy_text] => false
            [copy_text_time] => 5
            [watching_prompt] => false
            [watching_prompt_interval] => 1
            [transcript_hidden] => false
            [download_template] => %caption%
            [download_no_right_click] => false
            [vimeo] => false
            [yt_logo] => false
            [youtube_ads_disable] => false
            [youtube_key] => 
            [amazon_s3] => true
            [cf_domain] => d2ga45yt2k6vli.cloudfront.net
            [cf_key_id] => (redacted)
            [cf_pk] => (redacted)
            [elastic_key] => 
            [elastic_secret] => 
            [elastic_region] => 
            [bunnycdn_domain] => 
            [bunnycdn_secure_token] => (redacted)
            [keycdn_domain] => 
            [keycdn_secure_token] => (redacted)
            [stackpath_domain] => 
            [stackpath_secure_token] => (redacted)
            [ads_exoclick_zone] => 
            [ads_exoclick_login] => 
            [ads_exoclick_cat] => 
            [ads_exoclick_site] => 
            [video_ads_between_vids] => false
            [video_ads_once] => false
            [video_ads] => Array
                (
                )

            [vimeo_at] => 
            [vimeo_dash_disable] => false
            [vimeo_iframe] => false
            [vimeo_location] => 
            [vimeo_direct_ajax] => false
        )

    [show_controlbar] => false
    [ui_no_picture_button] => false
    [ui_repeat_button] => false
    [ui_rewind_button] => true
    [ui_speed] => false
    [splash] => 
    [subtitleOn] => false
    [video_position_save_enable] => true
    [integrations] => Array
        (
            [featured_img] => true
            [wp_core_video] => false
            [facebook_sharing] => false
            [schema_org] => false
        )

    [css_disable] => false
    [profile_videos_enable_bio] => false
    [parse_comments] => false
    [rtmp-live-buffer] => false
    [db_duration] => false
    [lightbox_force] => false
    [mobile_native_fullscreen] => true
    [mobile_force_fullscreen] => true
    [mobile_alternative_fullscreen] => false
    [video_sitemap] => false
    [video_sitemap_meta] => overlord
    [playlistFontColor-proxy] => #
    [subtitleFontFace] => inherit
    [s3_browser] => true
    [fv-wp-flowplayer-submit] => SaveAllChanges
    [vi_login] => 
    [vi_pass] => 
    [key7] => 
    [fv_player_admin_pro_quality_alive] => 1
    [fv_player_admin_pro_video_ads_alive] => 1
    [video_checker_agreement] => true
)

DATABASE

CREATE TABLE `wp_fv_player_players` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `player_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `player_slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `videos` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `ab` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_skip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `align` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `author` bigint(20) unsigned NOT NULL DEFAULT '0',
  `autoplay` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `controlbar` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `copy_text` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0',
  `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `embed` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end_actions` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end_action_value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `hflip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `playlist` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `qsel` varchar(25) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share_title` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share_url` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `speed` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `sticky` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `video_ads` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `wp_fv_player_playermeta` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_player` bigint(20) unsigned NOT NULL DEFAULT '0',
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_player` (`id_player`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `wp_fv_player_videos` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `src` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `src1` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `src2` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `splash` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `splash_text` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `caption` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `mobile` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `rtmp` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `start` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `src` (`src`(191)),
  KEY `caption` (`caption`(191))
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `wp_fv_player_videometa` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_video` bigint(20) unsigned NOT NULL DEFAULT '0',
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_video` (`id_video`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

### End System Info ###