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Hello there,
we use the FV Player to play mpd and hls-files, but there is a problem with the option “Restrict Viewer Access” in the Cloudfront distribution behaviour. When we set it to “yes” FV Player throws a 403 error and says:
Access to XMLHttpRequest at 'https://vod.domain.com/[PATH TO .mpd FILE]' from origin 'https://www.domain.com/' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
It also wont find the crossdomain.xml for the hls-file playback then.
When we set it to “no” everything works fine, but we need the video to be protected. The Cloudfront keypair is correct and everything else is exactly like in the guides. CORS stuff etc.
Any idea on how to fix this?
Best Regards
Viewing 4 replies - 1 through 4 (of 4 total)
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Hi Phillip,
The error seems to refer to CORS headers or your S3 bucket, can you please double check all your settings by following this tutorial?
Finding a problem within AWS settings tends to be a little hard because of the unfriendly AWS interface. Even a slightly difference in settings can stop your videos from working.
Also your system info could be really beneficial for us, you can find it here:
WP Admin dashboard -> Settings -> FV Player Pro -> Tools
You can simply copy the whole system info into this thread, we won’t post it publicly.
Thanks for using our plugin,
Juraj
Hello!
We deployed the following solution for our video on demand portal by the way: https://aws.amazon.com/de/solutions/video-on-demand-on-aws/ – and the CORS settings are like in the tutorial. We double checked. It only throws an error if we restrict viewer access though.
Best Regards
### Begin System Info ### ## Please include this information when posting support requests ## Multisite: No FV Player version: 7.3.19.727 FV Player core version: 7.2.7.1 FV Player license: Valid (next check 2019-07-25 21:23:16 GMT) FV Player Pro version: 7.3.19.727 FV Player Pro license: Valid (next check 2019-07-25 21:23:16 GMT) WordPress Version: 5.2.2 Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Active Theme: Avada Child 1.0.0 Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36 PHP Version: 7.1.26 MySQL Version: 5.5.60 Web Server Info: Apache WordPress Memory Limit: 40M PHP Safe Mode: No PHP Memory Limit: 256M PHP Upload Max Size: 8M PHP Post Max Size: 8M PHP Upload Max Filesize: 8M PHP Time Limit: 180 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Disabled DISPLAY ERRORS: N/A cURL: Your server supports cURL. ACTIVE PLUGINS: Advanced Custom Fields: 5.8.2 Age Gate: 2.3.0 Anny Aurora: 1.0.0 Better Search Replace: 1.3.3 Classic Editor: 1.5 Coming Soon Page & Maintenance Mode by SeedProd: 5.0.25 Fusion Builder: 1.9.1 Fusion Core: 3.9.1 FV Player: 7.3.19.727 FV Player Pro: 7.3.19.727 Jetpack by WordPress.com: 7.5.3 qTranslate-XT: 3.6.1 WooCommerce: 3.6.5 WooCommerce Admin: 0.15.0 WooCommerce Services: 1.21.0 WooCommerce Subscriptions: 2.5.7 WooCommerce Wirecard Gateway: 1.6.0 WP AWS S3: 1.0.0 WP Offload Media Lite: 2.2.1 SETTINGS Array ( [nag_fv_player_7] => 1 [notice_new_lightbox] => 1 [notice_db] => 1 [notice_xml_sitemap_iframes] => 1 [autoplay] => false [googleanalytics] => [key] => (redacted) [logo] => [rtmp] => dnc7ypkynnxmi.cloudfront.net [auto_buffering] => false [disableembedding] => true [disablesharing] => true [disable_video_hash_links] => true [popupbox] => false [allowfullscreen] => true [allowuploads] => false [postthumbnail] => false [tgt] => backgroundcolor [backgroundColor] => #333333 [canvas] => #000000 [sliderColor] => #ffffff [durationColor] => #eeeeee [timeColor] => #eeeeee [progressColor] => #bb0000 [bufferColor] => #eeeeee [timelineColor] => #666666 [borderColor] => #666666 [hasBorder] => false [adTextColor] => #888888 [adLinksColor] => #ff3333 [subtitleBgColor] => rgba(0,0,0,0.50) [subtitleSize] => 16 [playlistBgColor] => #808080 [playlistFontColor] => # [playlistSelectedColor] => #bb0000 [logoPosition] => bottom-left [parse_commas] => false [width] => 1280 [height] => 720 [engine] => false [font-face] => Tahoma, Geneva, sans-serif [ad] => [ad_width] => 0 [ad_height] => 0 [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; } .wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative } [ad_show_after] => 0 [disable_videochecker] => true [interface] => Array ( [ads] => false [align] => false [autoplay] => false [controlbar] => false [embed] => false [mobile] => false [playlist_advance] => false [playlist] => false [playlist_captions] => false [share] => false [speed] => false [splash_text] => false [subtitles] => false [sticky] => false [end_actions] => false [lightbox] => false [ab] => false [popup] => true ) [amazon_bucket] => Array ( [0] => annyauroramedia-destination-2qg3ja2i967w ) [amazon_key] => (redacted, 1) [amazon_secret] => (redacted, 1) [amazon_region] => Array ( [0] => us-east-1 ) [amazon_expire] => 15 [amazon_expire_force] => false [fixed_size] => false [js-everywhere] => false [marginBottom] => 28 [ui_play_button] => true [volume] => 0.7 [player-position] => [playlist_advance] => false [sharing_email_text] => Check out the amazing video here [liststyle] => horizontal [ui_speed_increment] => 0.25 [popups_default] => no [email_lists] => Array ( [#fv_list_dummy_key#] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [0] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [1] => Array ( [title] => Subscribe to list one [description] => Two good reasons to subscribe right now [first_name] => 1 [last_name] => 0 [disabled] => 0 ) ) [sticky_video] => false [sticky_place] => right-bottom [sticky_width] => 380 [playlist-design] => 2017 visible-captions [skin-slim] => Array ( [progressColor] => #bb0000 ) [skin-youtuby] => Array ( [progressColor] => #bb0000 ) [skin-custom] => Array ( [hasBorder] => false [bottom-fs] => false [borderColor] => #666666 [marginBottom] => 2.8 [bufferColor] => #eeeeee [canvas] => #000000 [backgroundColor] => rgba(51,51,51,1.00) [font-face] => Tahoma, Geneva, sans-serif [player-position] => [progressColor] => #bb0000 [timeColor] => #eeeeee [durationColor] => #eeeeee [design-timeline] => [design-icons] => ) [skin] => slim [hlsjs] => true [lightbox_images] => false [lightbox_improve_galleries] => false [mailchimp_api] => [mailchimp_list] => [mailchimp_label] => Subscribe for updates [version] => 7.3.19.727 [player_model_db_checked] => 7.3.19.727 [video_model_db_checked] => 7.3.19.727 [player_meta_model_db_checked] => 7.3.19.727 [video_meta_model_db_checked] => 7.3.19.727 [pro] => Array ( [quality] => , [transcript_theme] => light [video_ads_default] => no [video_ads_postroll_default] => no [video_ads_skip] => 5 [video_ads_skip_minimum] => 10 [watching_prompt_msg] => Are you still watching? [interface] => Array ( [chapters] => false [copy_text] => false [hflip] => false ) [autoplay_once] => false [start_end] => false [autoplay_scroll] => false [ab_loop] => false [vimeo_debug] => false [copy_text] => false [copy_text_time] => 5 [watching_prompt] => false [watching_prompt_interval] => 1 [transcript_hidden] => false [download_template] => %caption% [download_no_right_click] => false [vimeo] => false [yt_logo] => false [youtube_ads_disable] => false [youtube_key] => [amazon_s3] => true [cf_domain] => d2ga45yt2k6vli.cloudfront.net [cf_key_id] => (redacted) [cf_pk] => (redacted) [elastic_key] => [elastic_secret] => [elastic_region] => [bunnycdn_domain] => [bunnycdn_secure_token] => (redacted) [keycdn_domain] => [keycdn_secure_token] => (redacted) [stackpath_domain] => [stackpath_secure_token] => (redacted) [ads_exoclick_zone] => [ads_exoclick_login] => [ads_exoclick_cat] => [ads_exoclick_site] => [video_ads_between_vids] => false [video_ads_once] => false [video_ads] => Array ( ) [vimeo_at] => [vimeo_dash_disable] => false [vimeo_iframe] => false [vimeo_location] => [vimeo_direct_ajax] => false ) [show_controlbar] => false [ui_no_picture_button] => false [ui_repeat_button] => false [ui_rewind_button] => true [ui_speed] => false [splash] => [subtitleOn] => false [video_position_save_enable] => true [integrations] => Array ( [featured_img] => true [wp_core_video] => false [facebook_sharing] => false [schema_org] => false ) [css_disable] => false [profile_videos_enable_bio] => false [parse_comments] => false [rtmp-live-buffer] => false [db_duration] => false [lightbox_force] => false [mobile_native_fullscreen] => true [mobile_force_fullscreen] => true [mobile_alternative_fullscreen] => false [video_sitemap] => false [video_sitemap_meta] => overlord [playlistFontColor-proxy] => # [subtitleFontFace] => inherit [s3_browser] => true [fv-wp-flowplayer-submit] => SaveAllChanges [vi_login] => [vi_pass] => [key7] => [fv_player_admin_pro_quality_alive] => 1 [fv_player_admin_pro_video_ads_alive] => 1 [video_checker_agreement] => true ) DATABASE CREATE TABLE `wp_fv_player_players` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `player_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `player_slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `videos` text COLLATE utf8mb4_unicode_ci NOT NULL, `ab` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL, `ad` text COLLATE utf8mb4_unicode_ci NOT NULL, `ad_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_skip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `align` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `author` bigint(20) unsigned NOT NULL DEFAULT '0', `autoplay` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `controlbar` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `copy_text` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0', `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `embed` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL, `end_actions` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `end_action_value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `hflip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `qsel` varchar(25) COLLATE utf8mb4_unicode_ci NOT NULL, `share` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `share_title` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `share_url` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `speed` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `sticky` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `wp_fv_player_playermeta` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_player` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_player` (`id_player`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `wp_fv_player_videos` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `src` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src1` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src2` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash_text` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `caption` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `end` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `mobile` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `start` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `src` (`src`(191)), KEY `caption` (`caption`(191)) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `wp_fv_player_videometa` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_video` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_video` (`id_video`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ### End System Info ###Oh! And while we tested everything we only filled out the Cloudfront (Pro) settings. S3 protected content was not filled out.
Hi Philipp,
Yes! As I said earlier, even for us it is sometimes really easy to miss something throughout the set up process. You also need to have the S3 settings properly set for CloudFront protection to work. I believe everything will work just fine after you set up those S3 settings. Let us know if it worked.
We’ll check our documentation to make sure it is all explained as clearly as it could be. Thanks for giving us feedback.
Making the web work for you,
Juraj
Viewing 4 replies - 1 through 4 (of 4 total)
