Hi Eduard
So sorry, turns out that it was another plugin that was stopping it showing. I assumed that I hadn’t set up the splash image correctly and missed the obvious.
Thanks for coming back so quickly.
Rgds Mark
Should have pasted short code I’m using:
[fvplayer src="https://s3-eu-west-1.amazonaws.com/cutover-media/website/CUTOVER_FINAL-HD-720p-3.mp4" splash="http://cutover.com/wp-content/uploads/2017/07/video-entry-image-960x540.jpg" width="960" height="540"]
Also using the WP video short code, with the same video, a splash image is displayed:
[video src="https://s3-eu-west-1.amazonaws.com/cutover-media/website/CUTOVER_FINAL-HD-720p-3.mp4" width="960" height="540"]