Hi,

I spoke too soon. The videos on the entire site are freezing. The issue is intermittent. Sometimes they play, but when the page is refreshed they don’t. Sometimes they don’t play at all but freeze immediately. Here is some additional information

• Freezing is occurring on Safari and Chrome, desktop, and mobile.
• Sample page with a freezing video: https://bit.ly/3pavAeM
• Here’s the same video on the S3 account: https://bit.ly/2X37XMD
• There are no caching plugins on the website.
• My host––WP-Engine––replicated the issue and observed the freeze after reloading the page. The issue persisted even when excluding the page from their cache system. They saw no errors generated on the page itself, and no errors generated in the apache logs when the freeze happened. They think it is a video buffering issue.

Thank you
John