Hi Maria,

I find it odd that the pro plugin was deleted without notice rather than
simply being disabled.

Both free and pro plugins have ‘enable auto-updates’ turned on, but
yesterday’s rollback shows the free FV hasn’t been updated since late
2020. Not sure why. I assume the pro requires a manual update or only
auto-updates with a valid license key?

I couldn’t find any logs in WP Admin that provide the version of FV
pro we were using prior to it being deleted yesterday, but I know I
haven’t manually updated the plugins for well over a year or more.

Our UpdraftPlus backups provided the following info…

fv-wordpress-flowplayer
Readme.txt – most recent changelog
7.4.37.727 – 2020/11/20

fv-player-pro
Readme.txt – most recent changelog
7.4.33.727 – 2020/08/24

Thank you for your assistance.

Regards,
Chloe