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Hey Martin,
We resolved the issue and found that certain parts of the theme were not letting your player write the necessary code. Also, we found conflicts with an Ontraport smart form on the page. In the end, we have it working now! Thank you for checking in and giving us direction.
Ok Martin,
I have narrowed down the problem. When I remove the RTMP settings from the shortcode, the video plays fine on mobile. However when I put that part back in on the shortcode, it does not work anymore.
Oh and to answer your second question, we are on our own instance on Amazon EC2. We are using a medium sized instance with a General purpose SSD EBS. The instance is quite capable, its extremely fast with everything we do.
Thanks Martin, looking forward to your assistance. We just saw this error today that comes and goes:
Uncaught TypeError: r.flowplayer is not a function(anonymous function) @ fv_player_pro.min.js?ver=d4fbffa756f1fdfa86e639b74fccf49f:9p.event.dispatch @ jquery.min.js:2g.handle.h @ jquery.min.js:2p.event.trigger @ jquery.min.js:2b.trigger @ moonrayform.paymentplandisplay.js:193b.trigger @ moonrayform.paymentplandisplay.js:193(anonymous function) @ jquery.min.js:2p.extend.each @ jquery.min.js:2p.fn.p.each @ jquery.min.js:2p.fn.extend.trigger @ jquery.min.js:2FV_Flowplayer_Pro.load @ fv_player_pro.min.js?ver=d4fbffa756f1fdfa86e639b74fccf49f:9(anonymous function) @ fv_player_pro.min.js?ver=d4fbffa756f1fdfa86e639b74fccf49f:9p.event.dispatch @ jquery.min.js:2g.handle.h @ jquery.min.js:2
Sorry, my co-worker deleted that post.
http://bpsuniversity.com/2015/07/01/testing-video-1/
Both iPhone and Android devices cannot play these vids.
Hi Martin,
I have resolved #1 and #4. #1 was with your suggestion. #4 was with compression and moov.
#2 and #3 are still happening.
The vid is at bpsuniversity.com/2015/12/03/latest-vid-test/
I am having to refresh multiple times now to get the video to play.
