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Youtube / Vimeo videos dont work

Foliovision › Forums › FV Player › Troubleshooting › Youtube / Vimeo videos dont work

  • constant 9 months, 4 weeks ago

    Hello!
    Youtube / Vimeo videos dont work. i put the video link somewhere on a page. The plugin detects it and converts the link to this format: [fvplayer src="http://youtube.com/watch?v=demolink"].
    The player is not showing. I am using the free plugin not the pro. I already checked the:

    • Handle WordPress audio/video
    • Load FV Flowplayer JS everywhere
      -Parse Vimeo and YouTube links
      The website is through cloudflare ssl and hostnames. Website is on vps with nginx(not apache). Please help as i am willing to buy the pro plugin if it starts working. Thanks!
Viewing 5 replies - 1 through 5 (of 5 total)
  • Martin 10 months ago

    Hello Constant,

    Please let us know what theme and what other plugins you are using. You can get a whole system report in wp-admin -> FV Player -> Settings -> Tools -> System Info too.

    Please let us know what exact YouTube link you are using.

    In free FV Player the Vimeo videos show as their standard embedded players using iframe only.

    Thanks,
    Martin

    constant 10 months ago

    I tried a lot of yt links, none worked

    ### Begin System Info ###
    
    ## Please include this information when posting support requests ##
    
    Multisite:                No
    
    FV Player version:        7.5.47.7212
    FV Player core version:   7.2.12.3
    FV Player license:        
    
    WordPress Version:        6.6
    Permalink Structure:      /%postname%/
    Active Theme:             REIGN 7.5.4
    
    Browser:                  Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36 Edg/126.0.0.0
    PHP Version:              8.1.2-1ubuntu2.18
    MySQL Version:            5.5.5
    Web Server Info:          nginx/1.18.0
    
    WordPress Memory Limit:   40M
    PHP Memory Limit:         256M
    PHP Upload Max Size:      2000M
    PHP Post Max Size:        2000M
    PHP Upload Max Filesize:  2000M
    PHP Time Limit:           500
    PHP Max Input Vars:       1000
    PHP Arg Separator:        &
    PHP Allow URL File Open:  Yes
    PHP Extensions Installed: Array
    (
        [0] => Core
        [1] => date
        [2] => libxml
        [3] => openssl
        [4] => pcre
        [5] => zlib
        [6] => filter
        [7] => hash
        [8] => json
        [9] => Reflection
        [10] => SPL
        [11] => session
        [12] => standard
        [13] => sodium
        [14] => cgi-fcgi
        [15] => mysqlnd
        [16] => PDO
        [17] => xml
        [18] => calendar
        [19] => ctype
        [20] => curl
        [21] => dom
        [22] => mbstring
        [23] => FFI
        [24] => fileinfo
        [25] => ftp
        [26] => gd
        [27] => gettext
        [28] => iconv
        [29] => exif
        [30] => mysqli
        [31] => pdo_mysql
        [32] => Phar
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        [34] => readline
        [35] => shmop
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        [38] => sysvmsg
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        [46] => Zend OPcache
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    PHP MBString:             MB String extension is installed on server.
    
    WP_DEBUG:                 Disabled
    
    DISPLAY ERRORS:           N/A
    cURL:                     Your server supports cURL.
    
    ACTIVE PLUGINS:
    
    Advanced Custom Fields: 6.3.4
    Advanced Database Cleaner: 3.1.4
    Classic Widgets: 0.3
    Code Snippets Pro (Premium): 3.6.3
    Elementor: 3.23.1
    Elementor Pro: 3.19.0
    FV Player: 7.5.47.7212
    Hide Admin Bar Based on User Roles: 3.8.2
    Learndash Dashboard: 6.6.4
    LearnDash LMS: 4.11.0
    LearnDash LMS - WooCommerce Integration: 1.9.6
    Leopard - WordPress offload media: 2.0.36
    Loco Translate: 2.6.11
    Multiple Roles: 1.3.7
    Paid Memberships Pro: 3.0.6
    Paid Memberships Pro - Roles Add On: 1.4.2
    Paid Memberships Pro - WooCommerce Add On: 1.9.1
    Plata prin iPay BT pentru WooCommerce: 2.4.5
    PlatiOnline Payments: 6.3.2
    Really Simple SSL: 8.1.5
    Reign LearnDash Addon: 4.1.0
    Restrict Media Library Access: 1.4
    rtMedia for WordPress, BuddyPress and bbPress: 4.6.19
    Show IDs: 1.1.10
    Side Cart WooCommerce: 2.5.1
    String Locator: 2.6.5
    UpdraftPlus - Backup/Restore: 1.24.4
    User Role Editor: 4.64.2
    Video Uploads for Vimeo: 1.9.4
    Visibility Logic for Elementor: 2.3.5.1
    Wbcom Essential: 3.7.3
    Wbcom Theme Demo Installer: 2.9.4
    WooCommerce: 9.1.2
    WooCommerce Stripe Gateway: 8.5.1
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    Woo Subscriptions: 6.1.0
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    WPForms: 1.8.7.2
    WPForms User Registration: 2.5.0
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    WPS Hide Login: 1.9.16.7
    Martin 10 months ago

    Hello Constant,

    I see you are using Elementor Pro and also a Reign theme which is paid. That limits our ability to test for compatibility issues.

    When you say that FV Player is not showing do you mean that:

    • you can see the [fvplayer src="..."] shortcode instead
    • or that nothing shows

    Please disable the “Handle WordPress audio/video” setting of FV Player and try to post a standard WordPress shortcode, like [video src="video-source.mp4"] – will that show the standard WordPress player properly? I’m trying to check if the way you are posting FV Player supports the WordPress shortcode.

    Thanks,
    Martin

    constant 10 months ago

    When i put it like this [video src="video-source.mp4"] it is working. Fv player comes up and plays the video. When i put a vimeo link, it converts the link but the shortcode is showing instead of player. Like this: [fvplayer src="https://vimeo.com/734177548" splash="https://i.vimeocdn.com/video/1478214440-a580b5b6eee8ce8530a4c91b94e0ac3c4c50371a856826bbdbaef76eae290c3f-d_1920"]

    Martin 10 months ago

    Hello Constant,

    You mentioned using a shortcode like this:

    [video src="video-source.mp4"]

    That proves that the WordPress shortcodes in general work. Will a shortcode like this work?

    [fvplayer src="video-source.mp4"]

    I tried with Elementor on a new WordPress 6.6 website and I did not run into the issue. Are you putting the shortcode into some special Elementor Widget? I had no issues when using any of the following Elementor Widgets on my test page:

    • Text Editor
    • FV Player
    • FV Player within a Grid container
    • Shortcode

    I’m attaching a screenshot of my page structure in Elementor editor too.

    Since you use a fair amount of plugins it’s hard to say what could cause the issue. Please try to insert it to a bare-bones WordPress page without use of Elementor and see if that helps. If it will, then

    Thanks,
    Martin

    elementor-page-editor-with-fv-player
    elementor-page-editor-with-fv-player
Viewing 5 replies - 1 through 5 (of 5 total)
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