Video dont load without login

[Solved]

Stephan 6 years, 3 months ago

Hi,

I have all public video which dont work without login on my site.

For example : https://learn.inmanencia.org/courses/creer-des-applications-mobiles-android-ios-avec-flutter-debutant/

The video show me a play button when I’m logged in but dont working when I ‘m disconnected.

I use HLS streaming with cloudfront.

FV Player version: 7.4.8.727
FV Player core version: 7.2.7

WordPress Version: 5.3

Thans for your help.

Viewing 3 replies - 1 through 3 (of 3 total)

Juraj Kacaba 6 years ago

Hello Stephan,

I’ve checked your website but sadly I’m unable to get the video play because of JScript error. Probably you’re using some plugin that is colliding with FV Players JScript libraries. Can you please send us your system info? You can find it at: Settings -> FV Player -> Tools ->System info

Thanks for contacting us,
Juraj

Stephan 6 years ago

Hello Juraj,

Thank you ! I found the bug, its was because I want defer JQuery.js.

Problem resolved.

Juraj Kacaba 6 years ago

Hello Stephan,

Amazing! If there will be any issue in the future, don’t hesitate to contact us.

Thanks for using our player,
Juraj

Viewing 3 replies - 1 through 3 (of 3 total)