MP4 video is smaller than the player.

Luke 7 years, 10 months ago

Hi Guys,

Just want to start with thank you for the support you have given us already. We have noticed that when uploading mp4s it shows smaller than the video player. FLVs work however I’m looking to get MP4s working.

Help on this would be great.

Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

Luke 8 years ago

https://theredmentv.nerdcomputers.co.uk/2017/07/13/%F0%9F%93%B9%F0%9F%8F%86-im-much-better-than-when-i-came-here-marko-grujic-full-interview/

Eduard 8 years ago

Hi Luke,

Could you try to turn off the DZS Video Gallery plugin and test it afterward? It seems that there is some kind of compatibility issue.

Thanks,
Eduard

Luke 8 years ago

Hello Eduard,

I have disabled the plugin but still no joy.

Thanks,
Luke

Eduard 8 years ago

Hi Luke,

Now I see the video in what’s (probably) the correct format, but it’s only a YouTube iframe embed. Did you deactivate the FV Player Pro on your website?

Thanks,
Eduard

Luke 8 years ago

Hello,

This is a page you could look at.

Thank you,
Luke

Luke 8 years ago

https://theredmentv.nerdcomputers.co.uk/test/

Eduard 8 years ago

Hi Luke,

Thanks for the link, but the question was about the size of the video player in your post. Could you activate FV Player there?

Thanks,
Eduard

Luke 8 years ago

Hi Eduard,

Basically the video is being picked up from the FV player but the FV player is adding a black border to it as seen in this link

https://theredmentv.nerdcomputers.co.uk/test/

it happens anywhere the player uses MP4’s and isn’t a specific issue to posts.

Many Thanks,

Luke

Eduard 8 years ago

Hi Luke,

The black bars at the top and the bottom are in the source video itself, our player can’t crop them out.

Thanks,
Eduard

Viewing 9 replies - 1 through 9 (of 9 total)

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