Issue getting back from fullscreen

[Solved]

francois 11 years, 10 months ago

Hello,

i got an issue getting back from fullscreen. Watch here the Livestream.

http://nrw.tv

I already tried different lightboxes, restore the original JQuery. But i really dont know why when i get back from fullscreen the player fits the complete site?

kind regards

Francois

Viewing 5 replies - 1 through 5 (of 5 total)

Martin 12 years ago

Hello Francois,

are you saying you tried to troubleshoot the issue by trying different lightbox plugin?

Have you tried to use the default WordPress template? It could be that your current template or some plugin is using some script which causes this. Look for “is_fullscreen” or just “fullscreen” in the theme and plugins folder.

If the issue is important to get fixed for your work, we would be happy to help, just order our pro support and we will diagnose the problem right on your website.

Thanks,
Martin

francois 12 years ago

Thank You,

i find the problem now. It was the photo gallery plugin.

kind regards

Francois

Martin 12 years ago

Hello Francois,

could you please let us know the exact name of the photo gallery plugin you were using?

Thanks,
Martin

francois 12 years ago

Sure, it’s “Photo Gallery” Version 1.1.8 by http://web-dorado.com/

Now we switched to nggallery and everything works fine. Thanks for your support.

kindest regards

Francois

Martin 12 years ago

Hello Francois,

indeed, just installing Photo Gallery breaks the fullscreen function of our plugin, it can’t be turned off once it was activated. We will put this into our FAQ about incompatible plugins: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/faq#there-any-known-compatibility-issues

We had some issue with NGGallery in the past, but that was a long time ago. Hopefully it works fine for you.

Thanks,
Martin

Viewing 5 replies - 1 through 5 (of 5 total)