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Hi, the player is loading too slow in this page: https://inspenet.com/inspenet-tv/ it takes up to 20 seconds to load the player and reproduce the video (it’s been autoplayed) in the mobile version, and some more to allow the user to interact with it (pause it, change volume, quality, etc).
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Hello Francesco,
Thank you for reaching out to us!
Are you using a CDN to serve the content? Are you using any optimization plugins?
Thanks,
Maria
Hi Mária, yes the CDN is Cloudfront, and the plugins are: Perfmatters WP Rocket, EWWW Image Optimizer, WP Offload Media and WP Offload Media assets pull add-on
Hello Francesco,
sometimes too many optimizations can only cause issues.
How does it work if you disable the WP Rocket -> File Optimization -> “Load JavaScript deferred” setting? We were using that on foliovision.com at some point and we still use it on some other websites and it works well with FV Player.
Please see if disabling wp-admin -> FV Player -> Integration/Compatibility -> “Optimize FV Flowplayer JS loading” will fix the issue. That is our own optimized JavaScript loading routine, but it seems to be missing in your page HTML, perhaps something is removing it (no mention of FV_Player_JS_Loader in your HTML).
Thanks,
Martin
Hi martin, I’ve tried excluding the js files of fvplayer from the js deferring but it didn’t help, also the “Optimize FV Flowplayer JS loading” is already disabled
Hello Francesco,
I can see the FV Player scripts are still using WP Rocket Lazy Load for scripts. Previously I recommended to disable WP Rocket -> File Optimization -> “Load JavaScript deferred” by mistake, please try to disable “Delay JavaScript execution” instead.
With that setting enabled user has to interact with the page for the scripts to load. On desktop it includes hovering the page with mouse.
The weird part is that if I hover the browser window and FV Player scripts load it still takes 4 more seconds for FV Player to start running its scripts.
Disabling that “Delay JavaScript execution” should ensure the player loads right away, if that works perhaps you can exclude FV Player from it and optionally use wp-admin -> FV Player -> Integration/Compatibility -> “Optimize FV Flowplayer JS loading” instead.
Thanks,
Martin
