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Hello!
When using FV Player Pro, double clicking fast forward and backward cannot be used？ Deactivating FV Player Pro can work normally.
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Hello Tailoong,
in FV Player double tapping the video on the left or right side seeks forward or rewinds the video by 10 seconds when using mobile. So I guess that’s what you mean.
Please let us know what FV Player Pro features are you using on that video as I was not able to reproduce the issue – this double-tap seeking works for me with FV Player Pro too.
You can send a link to your test page too,
Thanks,
Martin
Hello! Thanks for your reply
Yes, in FV Player double tapping the video on the left or right side seeks forward or rewinds the video by 10 seconds when using mobile.
But this feature cannot be used when the player is full screen in the Pro version, there is no response when double clicking
Hello Tailoong,
please let us know what FV Player Pro features are you using on that video as I was still not able to reproduce the issue – this double-tap seeking works for me with FV Player Pro too. I was also using the DRM text to see if that could be causing the issue, but it worked.
You can send a link to your test page too,
Thanks,
Martin
hello martin.
After full screen on the mobile device, touch may be prohibited in the upper part of the control bar. The cancel full screen button in the upper right corner and the playback and pause, speed steps. None of them can be used.
Test page: https://www.vivatv.cc/episode/test-page/
Hello Tailoong,
I found the player was covered by the ad element even if the ad was already closed. The bug occurred as we were trying to make some space for the AB loop in fullscreen.
Please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> FV Player -> Settings screen.
That will give you the FV Player Pro plugin with the fix.
If you are using any CDN or CSS optimization plugin please purge these as well.
Thanks,
Martin
