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Hi, great plugin!
I am having problems with Firefox playback. When I jump ahead, the image is frozen, audio ok. Rarely, the frozen video frame and the audio are even from different parts of the file. The video is mp4 /handbrake/, hosted on CDN77. Your video tester says the video is OK. Other browsers show no problems.
http://www.diachannel.cz – you can use the home page video.
Thanks,
Pavel.
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Hello Pavel,
we are finishing our upgrade to Flowplayer 6 core, hopefully that will fix this issue. I’m pretty sure it’s specific to Firefox on Windows 8, or so.
Thanks,
Martin
Hi Martin,
any idea when it will be available? We are in the middle of the campaign.
Pavel.
Hello Pavel,
we will release it today or tomorrow.
There was also a Firefox 39 release which fixes some audio issues: http://www.theregister.co.uk/2015/07/06/firefox_39_bites_four_critical_bugs/
Thanks,
Martin
Hello Pavel,
sorry about the delay, since core Flowplayer changed the license keys, we are thinking about how to make the upgrade process trouble free for our users. That is slowing us down.
We can provide FV Flowplayer 6 for your in our beta program though:
1) First install FV Flowplayer 6 from here: https://foliovision.com/downloads/fv-wordpress-flowplayer-6.0.2.zip This version is set to get updates from our own WP plugins repository, so we can make updates for you if needed.
If you need to roll back to the current live version, you can get it from WordPress.org.
2) To make sure FV Player Pro features work as well (lightbox, quality switching, CloudFront), you need to use our beta version of that as well. I marked your user as a beta tester, so now you can get it via updates or from https://foliovision.com/login -> My Products -> Extensions -> FV Player Pro -> beta.
If you need to roll back to the current live version, just download Extensions -> FV Player Pro.
3) We will send you the license key for FV Flowplayer 6 via email.
Thanks,
Martin
Hi Martin,
thank you very much for your kind offer. I have checked the version 6 but the problem stays the same. It looks now that it is not the player, we are tracking the problem somewhere between the CDN and Firefox.
On the other hand, I am about to buy some more licenses asap but I am not sure when to do it. If I buy them now, do I buy player 5 and will have to buy upgrade to 6 or am I buying 6 already?
Thanks for answer,
Pavel.
Hello Pavel,
are you sure you tested it properly? I have no audio past 6:18 on Firefox 39.0 on OS X 10.9.5 on your site. But when I post your video to my site with FV Flowplayer 6, the audio works past that point.
Our licensed users who brought FV Flowplayer 5 will get FV Flowplayer 6 automatically – as long as their license is active (1 year since the purchase). Of course we send notifications before the license expires, summing up new features etc.
Thanks,
Martin
Hi Pavel,
As Martin mentions, the upgrade to Flowplayer 6 is automatic. Extra bonus: if you add licenses to your account, all your licenses will have their expiry dates moved forward by one year.
Thanks for being part of Foliovision!
Making the web work for you, Alec
Hi, well the Firefox really does wird things. I have one comp where I can do anything with on the site with FF and it works fine. I can jump ahead to preloaded or non preloaded parts – works fine. On another computer, the FF does the described problems. It depend on whether you swich HW acceleration, what app withing FF you youse to run MP4, probably other things. We are testing it on this site http://clean.bbmarketing.cz/ where we have just pure wp and the player. Currently your FV Flowplayer 6 is on homepage. The video is identical with the one on diachannel.
Concerning the license, I was not aware that I am buying just one year. Would you have a link for me with more details?
Thanks,
Pavel.
Hello Pavel,
the license note is on the buy page: https://foliovision.com/player/download
This is a one time payment and the product is yours forever. All updates and support free for 1 year.
Basically you can continue using FV WordPress Flowplayer with your own logo, but FV Player Pro won’t get further updates on your website. Also if there is a totally new Flowplayer core – like the version 6 which is out now, you will be warned to keep using the older plugin version with Flowplayer 5 core in it.
Regarding Firefox – they are adding weird features like chat (I think) while they should clearly be fixing the HTML 5 video playback. At least it’s supported for MP4 h264 on Mac now.
Thanks,
Martin
Hi Alec,
thanks for explanation. And yes, you are right about the FF. They clearly have problems to properly work with MP4s.
Regards,
Pavel.
Hello Pavel,
FV WordPress Flowplayer 6 is out. You should be able to upgrade your beta version to 6.0.3, then you will be back on the WordPress.org update system – not beta version anymore.
FV Player Pro needs to be updated to version 0.5. If you don’t see that right away, please try to reactivate the FV Player Pro (it will re-check the license) or get a copy from https://foliovision.com/login -> My Products -> Extension -> FV Player Pro.
Please let us know if there are any issues.
Thanks,
Martin
