Foliovision

Main navigation

Chromecast stuttering

Foliovision › Forums › FV Player › Troubleshooting › Chromecast stuttering

  • Philip 5 years, 3 months ago

    Using the beta version of FV Player Pro with chromecast and it seems that most of the videos on my site are having random stutters with the audio and video when casting. Is this a known or widespread issue? It seems completely random. The videos play fine on pc…They are all hosted on vimeo pro and embedded on the website using FV Player Pro.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Juraj Kacaba 5 years ago

    Hi Philip,

    We’ve never heard about anything similar to this before. Can you please send us a link to your website with any problematic video for testing? Thanks!

    Your system info could be really helpful as well, you can find it at:

    WP Admin Dashboard -> Settings -> FV Player Pro -> Tools –> System info

    You can copy the whole system info here, we won’t post it publicly.

    Thanks for contacting us,
    Juraj

    Philip 5 years ago

    Sure, try this one. https://xfactorteamroping.com/slow-and-collected-machine-work-with-buddy-hawkins/
    You can login with this info for free account to test:
    User: (redacted)
    Pass: (redacted)

    System info below:

    ### Begin System Info ###

## Please include this information when posting support requests ##

Multisite:                No

SITE_URL:                 https://xfactorteamroping.com
HOME_URL:                 https://xfactorteamroping.com
Plugin URL:               https://xfactorteamroping.com/wp-content/plugins/fv-wordpress-flowplayer

FV Player version:        7.4.2.727
FV Player core version:   7.2.7.1
FV Player license:        Valid (next check 2019-09-11 14:33:29 GMT)

FV Player Pro version:    7.4.3.727.beta
FV Player Pro license:    Valid (next check 2019-09-11 14:33:29 GMT)

WordPress Version:        5.2.3
Permalink Structure:      /%postname%/
Active Theme:             Hestia Pro Child 0.1

Browser:                  Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36
PHP Version:              7.0.33-1~dotdeb+8.1
MySQL Version:            5.5.62
Web Server Info:          Apache/2.4.10 (Debian)

WordPress Memory Limit:   40M
PHP Memory Limit:         256M
PHP Upload Max Size:      10M
PHP Post Max Size:        10M
PHP Upload Max Filesize:  10M
PHP Time Limit:           300
PHP Max Input Vars:       2500
PHP Arg Separator:        &
PHP Allow URL File Open:  Yes
WP_DEBUG:                 Disabled

DISPLAY ERRORS:           N/A
cURL:                     Your server supports cURL.

ACTIVE PLUGINS:

a3 Lazy Load: 1.9.3
Adminimize: 1.11.5
Advanced Custom Fields: 5.8.3
All-in-One WP Migration: 7.6
All-in-One WP Migration Unlimited Extension: 2.31
Analytify - Google Analytics Dashboard: 2.2.13
Autoptimize: 2.5.1
Beaver Builder Plugin (Pro Version): 2.2.5.1
Beaver Themer: 1.2.4.1
Breeze: 1.0.12
Classic Editor: 1.5
Convert Pro: 1.1.5
Convert Pro - Addon: 1.1.0
Discount and regular price cart and checkout page display WooCommerce: 1.1.0
Duplicate Page: 3.9
FV Player: 7.4.2.727
FV Player Pro: 7.4.2.727
Google XML Sitemaps: 4.1.0
Gravity Forms: 2.4.12
Gravity Forms Survey Add-On: 3.4
Hestia Pro Add-on: 1.0.0
Hide Admin Bar From Non-admins: 1.0
LearnDash LMS: 3.0.7.1
LearnDash LMS - Notifications: 1.2.0
LearnDash LMS - Stripe Integration: 1.2.2
LearnDash WooCommerce Integration: 1.5.0
Libsyn Podcast Quick Embed: 1.0.0
Libsyn Publisher Hub: 1.2.2.2
Login Logout Menu: 1.1.0
LoginPress - Customizing the WordPress Login: 1.3.1
LoginPress Pro: 2.2.1
Mailgun: 1.7.1
ManageWP - Worker: 4.9.1
Meks Smart Social Widget: 1.4
Meta Box: 5.1.2
Meta Tag Manager: 2.1
Paid Memberships Pro: 2.0.7
Paid Memberships Pro - Addon Packages: .7.8
Paid Memberships Pro - Add PayPal Express Add On: .5.3
Paid Memberships Pro - Advanced Levels Page Shortcode Add On: .2.4
Paid Memberships Pro - Custom Level Cost Text Add On: .3.2
Paid Memberships Pro - Developer's Toolkit: .5
Paid Memberships Pro - Email Templates Add On: 0.7.2
Paid Memberships Pro - Failed Payment Limit Add On: .2
Paid Memberships Pro - Member History Add On: .3
Paid Memberships Pro - Nav Menus Add On: .3.3
Paid Memberships Pro - Recurring Emails Add On: .5.2
Paid Memberships Pro - Register Helper Add On: 1.4
Paid Memberships Pro - Reports Dashboard Add On: .3
Paid Memberships Pro - Shipping Add On: .6
Paid Memberships Pro - Signup Shortcode: .2
Paid Memberships Pro - Sitewide Sales Add On: 1.2.3
Paid Memberships Pro - Subscription Delays Add On: .5.2
PMPro Customizations: .1
PMPro Reason For Cancelling: .1.1
ShortPixel Image Optimizer: 4.14.5
Split Hero: 1.6
Ultimate Addons for Beaver Builder: 1.20.1
WooCommerce: 3.7.0
WooCommerce Advanced Free Shipping: 1.1.4
WooCommerce Advanced Notifications: 1.2.17
WooCommerce Dropshipping: 1.2.18
WooCommerce Min/Max Quantities: 2.3.16
WooCommerce Stripe Gateway: 4.2.3
Woo Custom Emails Per Product: 2.2.2
Wordfence Security: 7.4.0
WP Favorite Posts: 1.6.6
WP Fusion: 3.25.8
WP Fusion - Abandoned Cart Addon: 1.4
WP Fusion - Ecommerce Addon: 1.11
WP Fusion - Logins Addon: 1.0.1
WP Fusion - Media Tools Addon: 1.0.1
WP Rollback: 1.6
Yoast SEO Premium: 12.0

SETTINGS

Array
(
    [autoplay] => false
    [googleanalytics] => (redacted)
    [key] => (redacted)
    [logo] => 
    [rtmp] => 
    [auto_buffering] => false
    [scaling] => true
    [disableembedding] => true
    [popupbox] => true
    [allowfullscreen] => true
    [allowuploads] => false
    [postthumbnail] => false
    [tgt] => backgroundcolor
    [backgroundColor] => #333333
    [canvas] => #000000
    [sliderColor] => #ffffff
    [durationColor] => #eeeeee
    [timeColor] => #eeeeee
    [progressColor] => #00a7c8
    [bufferColor] => #eeeeee
    [timelineColor] => #666666
    [borderColor] => #666666
    [hasBorder] => false
    [adTextColor] => #888888
    [adLinksColor] => #ff3333
    [parse_commas] => false
    [width] => 720
    [height] => 480
    [engine] => false
    [font-face] => Tahoma, Geneva, sans-serif
    [ad] => 
    [ad_width] => 0
    [ad_height] => 0
    [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 2; width: 100%; }
.wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative }
    [disable_videochecker] => false
    [interface] => Array
        (
            [ads] => true
            [align] => false
            [autoplay] => true
            [controlbar] => false
            [embed] => false
            [mobile] => false
            [playlist_advance] => false
            [playlist] => true
            [playlist_captions] => true
            [share] => false
            [speed] => false
            [splash_text] => true
            [subtitles] => false
            [sticky] => false
            [synopsis] => false
            [end_actions] => true
            [lightbox] => false
            [ab] => false
            [popup] => true
        )

    [amazon_bucket] => Array
        (
            [0] => 
        )

    [amazon_key] => (redacted, 1)
    [amazon_secret] => (redacted, 1)
    [amazon_region] => Array
        (
            [0] => 
        )

    [amazon_expire] => 5
    [amazon_expire_force] => false
    [fixed_size] => false
    [js-everywhere] => false
    [marginBottom] => 28
    [ui_play_button] => true
    [volume] => 0.7
    [player-position] => 
    [version] => 7.4.2.727
    [css_writeout-httpxfactorroping-comwp-content] => 1447946323
    [video_checker_agreement] => true
    [pro] => Array
        (
            [quality] => ,
            [video_ads_default] => no
            [video_ads_postroll_default] => no
            [video_ads_skip] => 15
            [video_ads_skip_minimum] => 15
            [interface] => Array
                (
                    [chapters] => false
                    [copy_text] => false
                    [hflip] => false
                )

            [autoplay_once] => true
            [start_end] => false
            [autoplay_scroll] => false
            [ab_loop] => false
            [vimeo_debug] => verbose
            [copy_text] => false
            [copy_text_time] => 5
            [download_template] => %caption%
            [vimeo] => true
            [yt_logo] => false
            [youtube_titles_disable] => false
            [youtube_ads_disable] => true
            [youtube_key] => 
            [amazon_s3] => false
            [cf_domain] => 
            [cf_key_id] => 
            [cf_pk] => 
            [elastic_key] => 
            [elastic_secret] => 
            [elastic_region] => 
            [bunnycdn_domain] => 
            [bunnycdn_secure_token] => (redacted)
            [keycdn_domain] => 
            [keycdn_secure_token] => (redacted)
            [stackpath_domain] => 
            [stackpath_secure_token] => (redacted)
            [ads_exoclick_zone] => 
            [ads_exoclick_login] => 
            [ads_exoclick_cat] => 
            [ads_exoclick_site] => 
            [video_ads_between_vids] => false
            [video_ads_once] => false
            [video_ads] => Array
                (
                    [0] => Array
                        (
                            [videos] => Array
                                (
                                    [mp4] => https://www.youtube.com/watch?v=e3zpweX9yGs&feature=youtu.be
                                )

                            [disabled] => 0
                            [name] => #44 Hemp Seed Coconut Oil
                            [click] => https://www.silverliningherbs.com/product/hemp-seed-coconut-oil/
                        )

                    [1] => Array
                        (
                            [videos] => Array
                                (
                                    [mp4] => https://www.youtube.com/watch?v=9Hen5YeNvbg
                                )

                            [disabled] => 1
                            [name] => Custom Roper by Martin Saddlery
                            [click] => https://martinsaddlery.com/ms/OurSaddles/View/Roper%20Saddles/ALL
                        )

                    [2] => Array
                        (
                            [videos] => Array
                                (
                                    [mp4] => https://www.youtube.com/watch?v=v-Pz_c4-Zv8
                                )

                            [disabled] => 1
                            [name] => The New Triple Threat in Team Roping, The Triton!
                            [click] => https://www.youtube.com/channel/UC3qFHi0s2HF9gTA0U2XhnoA
                        )

                    [3] => Array
                        (
                            [videos] => Array
                                (
                                    [mp4] => https://vimeo.com/336916894
                                )

                            [disabled] => 0
                            [name] => NRS
                            [click] => https://www.nrstrailers.com/
                        )

                    [4] => Array
                        (
                            [videos] => Array
                                (
                                    [mp4] => https://vimeo.com/336622098
                                )

                            [disabled] => 0
                            [name] => Martin Team Roper
                            [click] => https://martinsaddlery.com/ms/
                        )

                )

            [vimeo_at] => (redacted)
            [vimeo_qs] => false
            [vimeo_titles_disable] => false
            [vimeo_dash_disable] => false
            [vimeo_iframe] => false
            [vimeo_location] => api
            [vimeo_direct_ajax] => true
            [transcript_theme] => light
            [watching_prompt_msg] => Are you still watching?
            [watching_prompt] => false
            [watching_prompt_interval] => 1
            [transcript_hidden] => false
            [vimeo_security] => false
            [download_no_right_click] => false
        )

    [disablesharing] => true
    [subtitleSize] => 16
    [ui_speed] => true
    [fv-wp-flowplayer-submit] => SaveAllChanges
    [logoPosition] => bottom-left
    [splash] => 
    [cbox_compatibility] => false
    [db_duration] => true
    [css_disable] => false
    [integrations] => Array
        (
            [featured_img] => true
            [wp_core_video] => false
            [facebook_sharing] => true
            [schema_org] => true
        )

    [disable_video_hash_links] => true
    [subtitleBgColor] => rgba(0,0,0,0.50)
    [playlistBgColor] => #808080
    [playlistFontColor] => #
    [playlistSelectedColor] => #bb0000
    [ad_show_after] => 0
    [playlist_advance] => false
    [sharing_email_text] => Check out the amazing video here
    [liststyle] => horizontal
    [ui_speed_increment] => 0.25
    [popups_default] => no
    [email_lists] => Array
        (
            [#fv_list_dummy_key#] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [0] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [1] => Array
                (
                    [title] => Subscribe to list one
                    [description] => Two good reasons to subscribe right now
                    [first_name] => 1
                    [last_name] => 0
                    [disabled] => 0
                )

        )

    [sticky_video] => false
    [sticky_place] => right-bottom
    [sticky_width] => 380
    [playlist-design] => 2017 visible-captions
    [skin-slim] => Array
        (
            [progressColor] => #bb0000
            [accent] => #4682B4
        )

    [skin-youtuby] => Array
        (
            [progressColor] => #bb0000
            [accent] => #4682B4
        )

    [skin-custom] => Array
        (
            [hasBorder] => false
            [bottom-fs] => false
            [borderColor] => #666666
            [marginBottom] => 2.8
            [bufferColor] => #eeeeee
            [canvas] => #000000
            [backgroundColor] => rgba(51,51,51,1.00)
            [font-face] => Tahoma, Geneva, sans-serif
            [player-position] => 
            [progressColor] => #00a7c8
            [timeColor] => #eeeeee
            [durationColor] => #eeeeee
            [design-timeline] =>  
            [design-icons] =>  
            [accent] => #4682B4
        )

    [skin] => slim
    [hlsjs] => true
    [lightbox_images] => false
    [lightbox_improve_galleries] => false
    [mailchimp_api] => 
    [mailchimp_list] => 
    [mailchimp_label] => Subscribe for updates
    [css_writeout-http-xfactorteamroping-com-wp-content] => 1547737595
    [notice_db] => true
    [player_model_db_checked] => 7.4.2.727
    [notice_new_lightbox] => true
    [key7] => 
    [show_controlbar] => false
    [ui_no_picture_button] => false
    [ui_repeat_button] => false
    [subtitleOn] => false
    [video_position_save_enable] => true
    [profile_videos_enable_bio] => false
    [parse_comments] => false
    [rtmp-live-buffer] => false
    [mobile_native_fullscreen] => true
    [mobile_force_fullscreen] => true
    [mobile_alternative_fullscreen] => false
    [video_sitemap] => true
    [video_sitemap_meta] => 
    [fv_player_admin_pro_quality_alive] => 1
    [playlistFontColor-proxy] => #
    [subtitleFontFace] => inherit
    [s3_browser] => false
    [fv_player_admin_pro_video_ads_alive] => 1
    [vi_login] => 
    [vi_pass] => 
    [video_model_db_checked] => 7.4.2.727
    [player_meta_model_db_checked] => 7.4.2.727
    [video_meta_model_db_checked] => 7.4.2.727
    [lightbox_force] => false
    [css_writeout-https-xfactorteamroping-com-wp-content] => 1557243501
    [ui_rewind_button] => false
    [wistia_use_fv_player] => false
    [css_writeout-https-xfactorteamroping-com] => 1567174347
    [mobile_landscape_fullscreen] => false
)

DATABASE

CREATE TABLE `wp_fv_player_players` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `player_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `player_slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `videos` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `ab` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_skip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `align` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `author` bigint(20) unsigned NOT NULL DEFAULT '0',
  `autoplay` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `controlbar` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `copy_text` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0',
  `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `embed` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end_actions` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end_action_value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `hflip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `playlist` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `qsel` varchar(25) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share_title` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share_url` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `speed` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `sticky` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `video_ads` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=1581 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `wp_fv_player_playermeta` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_player` bigint(20) unsigned NOT NULL DEFAULT '0',
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_player` (`id_player`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=InnoDB AUTO_INCREMENT=1623 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `wp_fv_player_videos` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `src` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `src1` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `src2` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `splash` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `splash_text` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `caption` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `mobile` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `rtmp` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `start` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `src` (`src`(191)),
  KEY `caption` (`caption`(191))
) ENGINE=InnoDB AUTO_INCREMENT=1623 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `wp_fv_player_videometa` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_video` bigint(20) unsigned NOT NULL DEFAULT '0',
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_video` (`id_video`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=InnoDB AUTO_INCREMENT=4377 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

### End System Info ###
    Juraj Kacaba 5 years ago

    Hi Philip,

    I’ve tested three videos on your website and I haven’t experienced any stuttering or lagging. Everything seems to work just fine.

    Are you that it is not caused by the speed of your internet connection? I’ll discuss this with our Senior programmer to check if there are any possible performance issues, but for now I can’t find any other explanation.

    However, I’ve noticed something different. When I visit the video that you’ve sent me the login form pop-up appears even when I am logged in to the account that you’ve provided me.

    I’ll do little more testing tomorrow and I’ll keep you posted.

    Thanks for using our plugin,
    Juraj

    Philip 5 years ago

    Ok thanks. For the most part they seem to play well for me but occasionally I’ll get a short stutter. I’ve had a few users complain about it though and they claim that casting from other websites doesn’t have the issues.

    Martin 5 years ago

    Hello Philip,

    FV Player only sends the file URL to the Chromecast, it doesn’t affect the way it plays the video. In case of a Vimeo video we just send over the HLS URL.

    Are you seeing the issue on your end too? Then you can try to post some video with the so-called Vimeo Pro File URLs: https://vimeo.zendesk.com/hc/en-us/articles/224823567-Direct-links-to-video-files -> “Accessing your video’s third-party player links”

    Make sure you use the HTTP Live Streaming (HLS ) one and see if you get the same issue with it as well. Videos are easier to download that way but it’s worth doing such experiment on a single video.

    Thanks,
    Martin

Viewing 5 replies - 1 through 5 (of 5 total)
Reply To: Chromecast stuttering



All materials © 2024 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com